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I have a new Hitachi video recorder - DZ-GX5060SW which I bought after being reassured it would work happily with my video editing program (recently upgraded) to Pinnacle V.11 Ultimate. I can import photos no problem. Video however I am having no end of problem importing. I realise I can use Imagemaker3, but it seems limited, and I really do want to import either straight from the video camera, or at least from my DVD drive... can you please help??

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  • Julie Burston
    Julie Burston Jun 09, 2008

    Pinnacle assure me it is you not have any idea of whether they are right? If so...why am I having such trouble importing from DZ-GX5060SW into my Pinnacle Studio 11 Ultimate program?? I appreciate you coming back to me so quickly, but I still need your help..

  • Julie Burston
    Julie Burston Jun 10, 2008

    Yes can store the video file into system, in my 'movies' folder as previously, but when it is imported into Pinnacle and I try to edit, the result is shaky, jerky and unwatchable. Have uninstalled software & reinstalled. Am stumped. Are you too?

  • Julie Burston
    Julie Burston Jun 10, 2008

    Will do...thank you. Do you people ever sleep??


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Check ur video recorder is support to the these version...........

Posted on Jun 09, 2008

  • khader ibrahim Jun 09, 2008

    can u store the video file into the system....u can reinstall the software and then try it

  • khader ibrahim Jun 10, 2008

    check that the video is running properly and then check the format of the video and then that format is suitable for the pinnacle software.......if every thing is clear means ur software is corrupted .or any virus can corrupted ur software...pls reinstall the software.....and then try it...


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