Question about Samsung Televison & Video

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My 4 month old Samsung Le32R87BDX television has recently developed a problem where it keeps on cycling down through the channels automatically. When this happens the only button on the remote control that will take effect is the power button, but it immediately turns itself on and begins the process. I’ve tried turning the television off and pulling the main power cord out, but unless we leave it off for about 30 minutes the same thing happens again. Grateful for any idea?

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Since the set is only 4 months old, it should still be under warranty. DO NOT open up the set as that will void the warranty. Call for warranty service and indicate that this is an intermittant problem. If you can report any pattern about when this behavior occurs, that info will be helpful in resolving the problem.

Keep us posted.
Dan

Posted on Jun 09, 2008

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