Question about Brother Office Equipment & Supplies

1 Answer

Brother fax machine 8360p

Hi please help???

I have a brother fax machine that has gone on the blink the display is saying that it is dialling something (e.g. dialing #342) and that it is offline!

the problem is that it doesn't appear to be sending anything and nothing is coming off even though I have sent (or tried to send) numerous faxes this morning and I know that faxes have been sent to us...

please help me if you can ?
thanks very much

Cathrine

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 159 Answers

It seems that someone has sent a large fax that has filled the memory. What they may have done is accidentally programmed one of the buttons to send to #342. This is easily done, if those keys are pressed and then an empty program button is pressed right after. You will have to remove the program from the que 1st of all, then remove the program from the button.

Posted on Jun 09, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Where is the on/off switch on a brother fax 8360P


Thereisn't one, you just plug/unplug at the mains.

Jul 10, 2014 | Brother FAX-8360P Plain Paper Laser

1 Answer

Brother 8360p has faxes in memory but will not print them. All the faxes ar going into the memory now. It has paper and toner, check by making a copy. the menu 2 5 4 fax command doesn't do anything,...


I have seen a few Brother faxes do this. I fixed them by turning off the power, holding down the clear/stop button and keep holding it down while you turn the power back on. Keep holding it for a few seconds then release. This will clear what ever is in the memory that is locking up the memory print. Note: you will lose any received faxes in memory by using this procedure.
This may help you restore your fax to a operation condition.
Good Luck and Thank You for using Fixya.

Aug 19, 2010 | Brother FAX-8360P Plain Paper Laser

1 Answer

I need driver for win7 for my brother fax 8360p


not avable from brothers as yet. keep checking windows web site for drivers.

Aug 10, 2010 | Brother FAX-8360P Plain Paper Laser

1 Answer

Hi - it says on the display printing online but nothing is happening


Turn off the power, hold down the red clear/stop button while turning the power back on. This should reset whatever has locked up the printing memory.
Good Luck and Thank You for using Fixya.

May 27, 2010 | Brother FAX-8360P Plain Paper Laser

1 Answer

I received a brother 8360p from our other office but when i plug in the power cord to the outlet it does not turn on. I do not see an actual on/off switch either. Am i missing a step?


They don't have an on / off switch. Many fax machines don't.

Simply unplugging and re-powering up a machine will cause the power supply to fail. Not unheard of.

Nov 03, 2009 | Brother FAX-8360P Plain Paper Laser

1 Answer

I have a brother 8360p. How do I reset the drum count


on most brother machines you just open the door and hit the clear key. It will ask if it is a new drum, select yes and bam!

Oct 14, 2009 | Brother FAX-8360P Plain Paper Laser

2 Answers

Brother FAX 8360P comm.error


It could be line noise on the phone.., which allows phones to work ok, but causes problems with faxes. See this document from the brother website concerning comm.error:

http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000100/000067/faq000167_000.html?reg=us&c=ca&lang=en&prod=fax2800_us&Cat=11

Would recommend having the phone company run a line check to make sure the phone line is clean of interference !

Jan 21, 2009 | Brother FAX-8360P Plain Paper Laser

2 Answers

Clearing memory Brother 8360p


Press quickly......MENU 2864 then press 91

Oct 16, 2008 | Brother FAX-8360P Plain Paper Laser

1 Answer

Brother Fax 8360p Stuck in Printing


TURN MACHINE OFF HOLD DOWN STOP KEY AND THEN TURN ON OR PLUG IN ...worked for me

Nov 28, 2007 | Brother Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

133 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...