Question about HP Pavilion a620n (PC028A) PC Desktop

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DVD problem The problem is that all types of CDS work in my HP computer but unfortunately none of the DVD work in it as soon as i put my DVD in the CPU it asks"please insert a disc" and so because of this there's a problem with the HP DVD Play Application Update.

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  • amrfus Jan 04, 2009

    I am having the exact same problem. After several years of perfect functioning, my computer's DVD player stopped working. It plays and recognizes CDs and CD-Rs but no DVDs. The lense has been cleaned and from everything I've read, I'm pretty sure it's a software problem, not a hardware problem. I see people talking about this everywhere but no solutions offered. Nothing's worked for me.

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Hi,

Does Windows recognize that there is a DVD inserted?

Posted on Jun 09, 2008

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It may be really dirty or just to old or has had laser failure.

There cheap these days, and CD drive with DVD Rom reading ability are like $20 to $30 depending on speed and brand.

A DVD/CD RW writer reader are also getting cheaper, around $60 and up usually.

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If you would be willing I can operate on your computer from here with some software I have and I would be able to fix your problem from my computer. I am willing to give you software I have, as to make your lives easier. If you want to do this you can e-mail me personally at 4077mashunit@gmail.com and we can set up a date to do the work on your computer. Now you don't need to do this, but it will make your lives easier, so I am offering it.

Hear from you soon.
All The Best,
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