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The paper tray has paper in it, yet I cannot get the printer to print, and the display box reads 'papaer empty custom in MP' Please help what does this mean? Why can't I print? Many thanks

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WHAT MAKE AND MODEL? (HP?0
BUT WHAT THE PRELIMANARYLOOKS LIKE.
1 OF THE PROBLEMS IS THE PRINTER IS THE TRAY IS SET TO CUSTOM.
PULL TRAY OUT LOOK AT HOW THE TRAY IS SET ....
IT SHOULD BE IN STANDARD NOT CUSTOM.
AND ANOTHER PROBLEM ALSO IS THE TRAY'S ADJUSTMENT IS OPEN TOO FAR.(CLOSE IT UP TILL PAER IS HELD IN ON ALL FOUR SIDES.

Posted on Jun 09, 2008

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SOURCE: The paper tray has paper

MP - is the manual tray on the side. Sometime I've had trouble with switch that locates the paper on the side. Joggling the paper has helped me.

Posted on Oct 26, 2008

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Posted on Jan 02, 2017

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1 Answer

Why does my Samsung ML-3712ND printer say "paper empty in MP tray" when it is not empty?


The MP tray is the fold down 50 sheet tray that is built in to the front door of the Samsung ML-3712. It is usually used for thick papers, letterheads and unusual sized paper.
Sometimes people mistake the 250 sheet cassette tray that slides underneath the printer for the MP tray.
If you want to print on plain paper in your cassette tray and you keep getting this message.
1. cancel all print jobs
2. try printing a new document ( you can make a new word document with just one line)

if that works
Usually one of the settings in the print job you are printing will be out of specification ( could be too small margins) and the printer will be trying to feed from the MP tray

If the new print job doesn't work, the problem is likely in your default printer settings/properties

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1 Answer

MY PRINTER SAYS ...MP TRAY PAPER IS EMPTY DURING PRINTING


Put more paper in the Manual Feed tray to allow it to continue or change the settings to bypass Manual Feed Options.

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My OKI C5500 will only print from the MP tray, and will not take paper from the bottom paper tray, even though there is plenty of paper in the bottom tray. Its giving me a 490 Error message, but I do NOT...


490 error means -

LOAD mmm AND PRESS ONLINE SWITCH 490: MP TRAY EMPTY

Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

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MP Tray Paper Empty


"MP" tray is refering to the top fold down tray on the front of printer (bypass tray) You might load paper in the bypass and see what it does?

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there's something wrong with the paper sensor

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CLP-500N Paper Tray error


It wants you to put paper in the multi-purpose or pull down tray 1 assembly.

Jan 05, 2009 | Samsung CLP-500N Laser Printer

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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1 Answer

Load MP Feeder


That is not an error message. it is telling you to load the Manual Paper feeder. Put some papaer in it and it will print. check youyr set up to make sure that you are printing to the trays not the manual feeder

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1 Answer

Printer message "paper empty custom in MP"


Its asking for you to put some paper in the tray at the side of the printer. There is a small hatch on the right hand side which will turn in to a paper tray when pulled open. Put in the paper and it will print. You will then have to disable that tray to prevent it happening again.

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