Question about Brother Printers & Copiers

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During the instalation of the downloaded version of the brother mfc 215c scanner's driver the screen freezes at a point where it ask me to 'connect my pc to the machie'

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HI

this is very common thing that happens with many printers and scanner .you dont need to worry.you just need to follow few steps which i am going to tell you

1) uninstall brother software from your computer completely
2) before uninstallation please turn off the printer and unplugg the printer from the computer
3)third party software might be also creating problem so please before installing please follow this step
START----------RUN ---------TYPE MSCONFIG----------------- CLICK ON OK-----------CLIK ON GENERAL TAB SELCT AN OPTION THAT SYAYS(SELECTIVE STARTUP)------------THEN CLICK ON SERVICES TAB--------------TICK THE CHECK BOX WHICH SAYS HIDE ALL MICROSOFT SERVICES------WHEN ALL THE MICROSOFT SERVICES ARE HIDDEN ----PLEASE UNCHECK THE SERVICES WHICH ARE RUNNING WHICH ARE OF NO USE-----------------CLICK ON APPLY --------OK---------RESTART THE COMPUTER WHEN UNINSTALLATION WOULD FINISH-----

4) Start the installtion of printer please make sure that printer or scanner is turned off and unplugged till the time it prompts "copmputer the machine to your printer" then turn it on and plugg in the cable and wait for few minutes.it would detect itself .

* note:make sure printer is not turned on before the prompt

the software would be installed and the you would be able to you use device

Posted on Jun 10, 2008

  • ved kumar
    ved kumar Jun 12, 2008

    hi sir

    would like to ask the solution given by me was helpful or not?

    are you still facing the same problem

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Hi
r u connected printer before installation ????
the software recommendation is printer is not connected to pc till is is not notify you "please connect your printer to the Computer"

please disconnected the printer from pc than Install Software & then connected printer to pc when notice will apper

Posted on Jun 10, 2008

  • Techpoint
    Techpoint Jun 22, 2008

    Hi,

    friend u r not Rate me for this solution for long time .if u resolve problem please Rate me......

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