Hi. I switched my camera off this morning but opened the battery compartment before then lens could retract into the console. When trying to start up the camera again it does't come on and makes a buzzing sound. The lens is still out and it wont come on. Please help!!!!!!!!!!!
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Does not look good at all. Try this:
remove the battery. Charge the battery, or place another charged battery. Close the battery cover and switch the camera on.
I hope it now will retract the lens.
Most of the time you only can manage to freeze a camera with the lens in that position, when you remove the battery. That is unwise, because the camera does not know in what position the lens is, when you place the battery and switch on.
If the camera was switched out correctly and it could not retract the lens, it could be there is a mechanical problem in the lens barrel, or the motor (steering) is defect.
Sometimes camera's just die too.
I wide you luck while reviving your camera.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try:
Look at the battery near the contacts there is a little rectangle. If it's white then make sure all contacts are very clean. You can clean them with a q-tip dipped in rubbing alcohol. Clean all contacts, charger, battery and battery compartment on camera. If it's pink, you need a new battery.It has gotten moisture inside. Not your fault, this can happen from something as simple as jogging with it in your shirt pocket, yes it's true.
Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.
If that does not clear the problem, then the lens error is usually caused by mechanical faults concerning lens
assembly. This happens because there is dirt inside the lens (sand dust), or one part in the lens assembly is bad or went out of place. Because of this he lens cannot extend or retract fully, the error is
detected and lens error is returned.
Sometimes this can be fixed
playing with the lens during extraction or retraction to help the lens
asset getting back to normal. If if does not extend tapping gently the back of the camera, and if it does not retract helping lens back in while turning camera respectively on and off.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
Don't try and manually push in the lens at first...the buzzing is a warning letting you know that something is wrong with the camera. By accidently removing the batteries during shut down you interupted the shut down sequence. Try and turn on the camera and immediately press the play button on the back. This should reset the camera. If not and if you are under warranty it needs to be serviced. If you are not under warranty then you can try and push the lens down. Don't use a lot of force but try and gently do it.