Question about Xerox DocuColor 12 Printer

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Docucolor 12 error 9-356

I have changed yellow toner
I have cleaned toner case and toner but docucolor 12 give same answare: error 9-356

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  • graphic boy Feb 11, 2009

    I have the same problem.. how do I get into the menu settings if the error code 9-356 is in the window and all other functions are not working?

  • graphic boy Feb 11, 2009

    how do I get into the menu settings if the error code 9-356 is in the window and all other functions are not functioning

  • Vic-DC12 Mar 08, 2009

    I changed all the 4 toner but the problem remained unsolved. Can anyone connect me with a local service technician. I live around M21

    Thanks

    email: vic.cf16@yahoo.co.uk

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That is a yellow toner empty message

Posted on Jun 09, 2008

  • Legin Varghese
    Legin Varghese Jun 14, 2008

    in the menu setting you will find an option to reset the printer setting to factory setting, do it .

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Errer 9-356

Posted on Mar 22, 2012

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1 Answer

Error 9-357


The answer I found seems unlikely but please give this a try:
Solutions for : Black Toner Empty Message Related Fault Codes: 9-274, 9-357, 9-368, 9-400, 9-453

Solutions ranked by relevance:
  1. Replace the Toner (Dry Ink) Cartridge
  2. Power OFF, Wait 30 Seconds, Then Power ON

To investigate further please see this website:

http://www.support.xerox.com/support/docucolor-12/support/enus.html?operatingSystem=winxp&fileLanguage=en&&associatedProduct=fiery-ex12


Trust this is helpful. PLease vote to show your appreciation. :)

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1 Answer

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1 Answer

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The 2045 has a toner and Dev collection as dev ages ist looses its ability to charge and discharge and is then deposited into what is called the toner waste container. It has a different name but serves the same purpouse. TO answer the Question on the no power somemore info is needed. When you turn on the DC12 can you hear the fans run? do your hear any other noises when you turn your unit on??

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Xerox dc 12 copier system faulit 9-354


Hi ,
Sir I am have dc12 mech
its giving error code 9-354.
send me the solution as soon as posible.

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Check the blade (knife) , maybe dont clean all residues, sorry form my english, check the fuser roll, this roll have a teflon, mabybe need change!

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5 Answers

Docucolor 12 error code HELP


9-357.
Black toner problem.Probably You have low toner sensor defect.
But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.

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