Question about Sharp Wizard OZ-290

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Incomplete synchronisation of contact list

I created a .CSV file from my contacts list in Outlook 2003 and then imported onto the PDA. When I check the contacts file, it placed them into the Business section of telephone listing because I did not have a choice to place it in Personal, but the information pulled across only includes name and address and e-mails no telephone numbers or mobiles. In the settings under PIM it asks if you want Home (address & Fax No: or Office Address & Fax No: details imported so I selected Home and then it asked if you want from today forward info or all and I selected all. Could this be because the fields in Outlook 2003 are different to the fields used in the PDA? Has anyone come across this problem?

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  • Teriana Jun 13, 2008

    Thanks. The PDA booklet doesn't say what software it is running but says it is compatable with Microsoft Outlook. I have Office 2003 Student edition on my PC with a very extensive contacts list in outlook. When I synchronise it only copies names across. I have tried several different ways but each time the file only copies names not phone numbers or addresses. I believe that the field headers used in the PDA software differ from those used in Outlook and that is why it is not synchronising but it states in the booklet that it should with Outlook and Outlook express as well. Are you abel to provide a solution. Thanks for your help? I am using Windows XP.

  • Teriana Jun 13, 2008

    Thanks again for your help. When exporting I have used CSV Windows not Dos. I have tried to use the TSV file extension but it will not recognise it at all when I choose to import to the PDA. It appears it will only import CSV files. I have set all the recommended settings as per the manual info page 28 previously which is where I found out about the HOME & OFFICE selection. However you do not get an option to which folder of your telephone book in the PDA it should be stored to eg. Personal or Business. It just drags it all into the Business folder but only the names come across. Would it perhaps be advisable to use some other sync software as I downloaded the Sharp OZ-290 software from the sharp site as I misplaced the original CD when we moved two years ago. Any further advice would be appreciated.


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If it is MS office software on the PDA the fields should convert. Problems arrive with different versions though. What is the Software you are using on the PDA? (and version, and version of win)?

Posted on Jun 10, 2008

  • aaron irving Jun 13, 2008

    Can you tell me the brand/model number so i can look up the exact version of software you run?
    My only recommendation in the short term is try different file types. When you export from outlook, are you using comma separated values (windows)? or (dos)? Make sure you use the same setting when importing. You could try a 'tab seperated value' file aswell.

    Also, when you pick the file name, there may be a field called "map custom fields" just before you click ok (exists in the current version version of office, I don't have office 2003 at the moment to check). In this field you can make sure numbers etc are selected, and even swap home numbers to be imported into the business numbers field etc.

  • aaron irving Jun 13, 2008

    It seems like the default sharp PC software for syncing also allows exporting files from outlook (rather than doing from within outlook).
    The oz-290 seems to run sharp specific software :) so don't worry about versions etc.
    see page 28 of the manual


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