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Epson Paper Jam Error

Hi my Epson Stylus Photo RX560 has a paper jam error, but there is no jam. When the start button is pressed to try clear it, the paper feeds through with no problems however the error still comes up. Please help!

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  • siamese2 Aug 03, 2008

    RX560 - I have a similar problem - only it is with the DVD feeder. I have a new feeder, from a collection I have bought, and still the problem persists. It Error messages that there is a Paper Jam Error, when in fact I am trying to print on to a DVD or CD. I have actually had this problem since I bought the machine 2 years ago and Epson do not seem to know how to answer this. I've tried everything they suggested (hence the new feeders), switched on - off. Then on about the 10th try - it might work. It is really frustrating. Something inside the machine seems to be not reading the fact that there is a disc to be printed. Any help out there?

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Discover the rest procedure for your particular printer
Usually involved switching off- then holding down a couple of button whilst you switch on
for example Service and stop.
Try www.fixyourownprinter.com for more info
or
www. stevesdigicams.com/forums

Posted on Jun 10, 2008

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2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

1 Answer

My Epson Stylus Photo RX580 had a paper jam. I cleared it but now the screen keeps saying "Printer error has occurred. See your documentation". I've turned it off a few times and I don't know what needs...


1. turn it off & disconnect from computer
2. open printer & check for any obstructions
3. load a sheet of paper, press & hold the paper feed button while turning the printer on
4. it should print a test page, else the printer needs service as there might be some no-user serviceable parts inside that got damaged by the paper jam.

Apr 05, 2010 | Epson Stylus RX580 InkJet Photo Printer

1 Answer

Paper jam has been cleared, but paper jam message remains.


Try these steps and see if it resolves your problem. Hope it helps:

Follow these steps to clear a paper jam:
  1. Press the cp_button_45_er.gif Start button to eject the jammed paper. If that doesn't work, go to step 2.


  2. Turn off the Epson Stylus.


  3. Lift open the scanner and remove any paper inside, including any torn pieces.


  4. Close the scanner, then turn the Epson Stylus back on.

Aug 02, 2009 | Epson RX595 Photo All-In-One Printer

1 Answer

Epson rx560 general error


Hi,

Unfortunately a "general error" is different from the commonly assumed "service required" error.

Usually a general error comes about because of something a bit more serious than a paper jam which stops the printhead from moving around as it should, cartridge chips not reading properly, etc...

It's worth trying the following and seeing if any of them help
  • Open the printer lid and using a flashlight/torch, carefully examine the area that the printhead travels along to see if there's any foreign objects, ink soiled paper, etc.. that might be getting in the way.
  • Try getting the printhead off the parking area and check this for any parts of the cleaning station that may have dislodged or other foreign objects that do not belong
  • Remove all the cartridges, clean the chip contacts carefully with a cotton bud and check the contact wires inside the cartridge holder area for any damage.
Beyond that it's a case of looking for clues that might indicate where the problem lies.. ie: if the printhead stops in a particular place, screeching noises, etc...

Hope some of that helps narrow it down some.

Mar 26, 2009 | Epson Stylus RX560 All-In-One InkJet Photo...

2 Answers

Paper jam error


Dear Sir,

I have Epson Stylus-1390 Photo Printer. Problem is when giving photo printing option thru printer driver printer get error is paper jam..

can you give me solution for the same.
thanks

Jan 09, 2009 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Error inkcartridge


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Nov 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Epson Photo RX600 error messages


Hi.
Check for a paper jam inside the paper feeder... There's something blocking the path that is why the 3-beep is activated. Also put lubricant to the head's round-bar, gears and levers.

Goodluck... Fixya me...

Feb 10, 2008 | Epson Stylus Photo RX600 All-In-One InkJet...

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