HI, We have a problem with our printer that when we print colour document or image it appears smudged and as if printed twice (ghost image). The black and white printing and copying does not have the same problem!!
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Re: Colour printing gives ghost image
Are you using genuine Brother color cartridges? If you are, then try different paper (20 pound laser printer paper or plain paper copier paper rather than inkjet paper,) Also, do not use recycled paper. If that does not work, you may need a new imaging (OPC belt) unit, or a new fuser assembly. Check your owners manual about when to replace the imaging unit or fuser. It is usually after 60, 000 prints have been run.
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Depending on where the problem originates, this could be a bad wiper (cleaning) blade, faulty corona, or incomplete fusing.
If the distance between successive images is equal to the circumference of the photosensitive drum, it is a wiper blade, erase lamp, or corona problem.A residual latent image or residual toner is sticking to the drum and not being properly cleared.
If the distance between successive images is equal to the circumference of one of the fuser rollers, then the fusing may not be complete due to damaged rollers or an incorrect temperature setting.
It is easy to determine where the problem is located: Interrupt a printout in mid-stride (where part of the paper is between the toner/developer and fuser. If the un-fused image has ghosting, it is a fault in the area of the drum
This is normally done through the printer software. When you select to print a document etc, the print box comes up, go to 'Properties' and it may give you an option there to print in black only. Otherwise you may need to go to the advanced options where a 'Colour' tab should appear which will then give you that option again.
If you want to print text & documents with a colour other than black then for MS Word and many other applications:
Highlight the whole document by either pressing [Ctrl A] or use the mouse to highlight everything by right clicking 3 times rapidly or pressing the left mouse button down at the start of the document then scrolling to the end of the document while holding the button down and then releasing at the end of the document.
Then go to the FORMAT tab and selecting FONT from the drop down list.
Then select the colour you with to use from the FONT COLOUR box drop down list. Just be sure to choose a readable colour and not choose automatic or pure black.
Once this is done you can print.
Note that images that use black will still print but will look strange without the pure black content but muckhof what appears to be black acually isn't and is a combination of the 3 / 5 or 6 other colours inthe printer so may print normally.