Question about Brother MFC-9420CN All-In-One Laser Printer

1 Answer

Colour printing gives ghost image

HI,
We have a problem with our printer that when we print colour document or image it appears smudged and as if printed twice (ghost image). The black and white printing and copying does not have the same problem!!

Help please.
Thank you very much

Sameer

Posted by on

  • Anonymous Aug 07, 2008

    Same- thing ghosting on all colour printing. It looks unprofessional!

    How do we re-align?? Dont seem to have this option.

    Someone point me in right direction please!

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 158 Answers

Are you using genuine Brother color cartridges? If you are, then try different paper (20 pound laser printer paper or plain paper copier paper rather than inkjet paper,) Also, do not use recycled paper. If that does not work, you may need a new imaging (OPC belt) unit, or a new fuser assembly. Check your owners manual about when to replace the imaging unit or fuser. It is usually after 60, 000 prints have been run.

Posted on Jun 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How do I fix my Samsung Multi-function laser printer which has started to print smudged pages.


try to stop the sheet just before it enters the fuser and see if the marks are on the paper already. if not then it has to be the fuser if they are them you have another issue.

Jan 15, 2015 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

After changing the ink catridges and resetting the drum fuse lately (note: it is known that the fuse will be blown off after certain number of prints but otherwise is in good condition), my Epson Acculaser...


The repeating image is a ghost image, and here is described what it can be. Probably if you solve this, you also solve the red-dot problem. If possible, I would suggest to replace the wiper blade.
Repeating images on laser printerThis likely means a faint ghost of the main printout at a distance equal to the circumference of one of the rollers or photosensitive drum.

Depending on where the problem originates, this could be a bad wiper (cleaning) blade, faulty corona, or incomplete fusing.


  • If the distance between successive images is equal to the circumference of the photosensitive drum, it is a wiper blade, erase lamp, or corona problem.A residual latent image or residual toner is sticking to the drum and not being properly cleared.

  • If the distance between successive images is equal to the circumference of one of the fuser rollers, then the fusing may not be complete due to damaged rollers or an incorrect temperature setting.

It is easy to determine where the problem is located: Interrupt a printout in mid-stride (where part of the paper is between the toner/developer and fuser. If the un-fused image has ghosting, it is a fault in the area of the drum

Jul 08, 2011 | Printers & Copiers

1 Answer

I cant work out haw to change my printer from colour to black and white. please help. thank you.


This is normally done through the printer software. When you select to print a document etc, the print box comes up, go to 'Properties' and it may give you an option there to print in black only. Otherwise you may need to go to the advanced options where a 'Colour' tab should appear which will then give you that option again.

Jan 18, 2011 | Printers & Copiers

1 Answer

How do we stop printed documents from being smudgy with double/triple print all over the page?


There are 2 issues here

1 if regular paper (20lb) and you see the same image 2 or 3 times repeated down the page, you have a bad FUSER. it is a consumable. (this is called "ghosting")

2 if you are using paper other than 20lb you need to set the paper type to a heavier weight. This will increase the heat. I think it is a fuser problem unless...

if one colour is doing it, then change that colour cartridge.

Feel free to PM me if you have more questions.

Jan 03, 2011 | HP Color LaserJet 2600n Printer

1 Answer

I'm out of blank ink. Can I print document with colored ink only? How?


If you want to print text & documents with a colour other than black then for MS Word and many other applications:
  1. Highlight the whole document by either pressing [Ctrl A] or use the mouse to highlight everything by right clicking 3 times rapidly or pressing the left mouse button down at the start of the document then scrolling to the end of the document while holding the button down and then releasing at the end of the document.
  2. Then go to the FORMAT tab and selecting FONT from the drop down list.
  3. Then select the colour you with to use from the FONT COLOUR box drop down list. Just be sure to choose a readable colour and not choose automatic or pure black.
  4. Once this is done you can print.
Note that images that use black will still print but will look strange without the pure black content but muckhof what appears to be black acually isn't and is a combination of the 3 / 5 or 6 other colours inthe printer so may print normally.

Sep 12, 2009 | Dell 942 All-In-One InkJet Printer

2 Answers

Print out is dirty, there are smudges of inks at the page center


What colour are the smudges, if they are one colour you can try changing that colour toner cartridges. Failing this then it sounds as if you may need a new drum

Dec 09, 2008 | HP LaserJet 2550L Printer

1 Answer

The HP laserJet Colour printer



I have reduced the size of the mega pixals on the digital camera before taking photo graphs this appears to have fixed most of the problem.

Apr 05, 2008 | Printers & Copiers

1 Answer

Ghost image when printing in colour.


There must be a calibration option in the printer's menus, dig around, might be in a maintenance or service menu. Could also be found in a program on your computer sometimes.

Dec 03, 2007 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Dell 940 all in one - blue smudges on print


just remove the colour catridge and then see is it working with single catridge .

Apr 03, 2007 | Dell A940 All-In-One InkJet Printer

Not finding what you are looking for?
Brother MFC-9420CN All-In-One Laser Printer Logo

331 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

John mullen

Level 2 Expert

245 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...