I tried everything suggested on other posts (cleaning paper feeds and making sure rollers were free, moving carriage back and forth manually, etc)., but nothing worked. With it still plugged in, I turned the whole thing upside down and shook it. It hummed and buzzed, and moved the carriage a couple of times. Viola, problem solved. Go figure.
I’m happy to assist further over the phone at
https://www.6ya.com/expert/bill_f6ca18ca1db028ed
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