Question about Philips Audio Players & Recorders
Use the Device Manager to "repair" the device. This will delte all your songs and start you from scratch. If you have Windows Media Player 11 installed on your computer, uninstall it and rollback to Media Player 10 - this was most likely the original source of your problem. Go to www.usasupport.philips.com and enter your model number in if you don't believe me (and for instructions on rolling back).
DO NOT DELETE THE FOLDERS, or your Mp3 player will be gone beyond repair. There are critical files in there.
-Tha Mp3 Doctor
Posted on Jun 09, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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