- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
While holding both softkeys (buttons with “-“ on them), push in on the reset button once. Make sure you are still holding onto the softkeys. A confirmation screen should appear asking you if you want to reset all data. Press Y to reset, N to cancel.
The operating system on your PC will determine the correct program to use to connect your phone to your PC.
The link below has the information you'll need to determine which program you'll need to download. (Although it is a mobile website you can still access it on your PC)
Press both the right and left softkeys on the front of the phone while you are pressing the 'soft' reset button on the bottom of the phone. Press Y and then the space bar, let the phone reset and follow prompts, after 3 seconds, it will install the sprint software. I recommend a soft reset after that. Sync, and you're ready to go again!
×