Question about Logitech QuickCam Pro 5000 Webcam

2 Answers

Installation of Quickcam v11.5

The CD appears to freeze during the installation feature at Step 3.

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  • 3 more comments 
  • jawbrekah Jun 24, 2008

    error message 1720..."there is a problem with this windows installer package.a script required for this install to complete could not be run .contact your support personel or package vendor...

  • citizen00 Jun 27, 2008

    During the Logitech web cam instalation, in the step 3, show me the error: "Internal error 2738".

    I try to download software beacuse i think that maybe is error in my cd, but is same error. What is problem???

  • Anonymous Feb 07, 2009

    I want to instal my Quick Cam v11.5

  • Anonymous Apr 11, 2009

    I Downloaded The WEbcam From A Disk But THe Camera Still Does Not Want To WOrk.

  • Anonymous Apr 17, 2009

    the installation freezes in step 3!


2 Answers

My cd-rom sais there is no cd in it what to do?

Posted on Aug 09, 2008

Download driver

Posted on Jun 22, 2008

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1 Answer

How do i install my quickcam communicate STX

Hello my friend, kindly follow the following steps:
1. Insert the CD driver of your Logitech Quickcam
2. Goto the CD/DVD drive and find the setup.exe and run it.
3. Follow the installation guide wizard to complete the installation process.
4. If the system requires to restart your computer then restart it otherwise try to test the Webcam to see if you have installed the right and correct driver.


Jul 28, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

The installation gets to step 3, and then it appears to stall, and nothing happens. The computer is quiet, and the install screen is frozen. How do I fix this. Have a Windows XP system.

1. uninstall your webcam drivers
2. restart your computer
3. plug your webcam
4. insert webcam cd in to the cd drive
5. computer will ask for your drivers
6. just click to search automatically
7. computer will search automatically the drivers and install in your computer
8. Right click on Mycomputer, select properties
9. Select hardware
10. Select Device manager
11. check is there any yellow color pointed is display on any option if yes,then right click on the
option and uninstall it
12. then select Action from the menu bar on the top and select scan for hardware changes
13. then it will start scanning your new hardware and ask for the installation drivers.
14. then goto system device
15. double click system device
16. if any yellow color pointed is displayed on any option then right click on the option and uninstall it
17. then select Action from the menu bar on the top and select scan for hardware changes
18. then it will start scanning your new hardware and ask for the installation drivers.
19. close it
20 restart your computer

I believe your problem may solve..


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QuickCam Express version 1.5.2 has installation problems on xp

Try here >

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Internal Error 2738

Since you are running windows vista please follow these instructions carefully.

  1. Click on "Start".
  2. Click on "All Programs".
  3. Click on "Accessories".
  4. Right click on the Command Prompt, select "run as administrator".
  5. At the prompt, type "regsvr32 vbscript.dll".
  6. You will now get a message box saying "vbscript.dll" has been registered.
  7. Reinstall QuickCam
I hope this helps. If not let us know.

Please rate my answer

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QuickCam mic doesn't work

For XP users,try:
>Sounds and Audio Devices
>Sound Playback
Click on drop down menu arrow.
If there are two audio devices listed: Deselect current device; select second device.

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