Question about Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner

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Acer 5100 i have an acer aspire 5100.. hard drive is fine but when booting up wont load/pick up that its there.. thinking its the motherboard.. def not a softwear prob either.. please help.. thx luke

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  • timmitone1 Jul 04, 2008

    i cant use my cd rom after an update error code 00013

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Please to go to your bios setting and check under boot sequence whether your hard drive is the 1st device. try to reset the bios to its default settings and after resetting it try to check again on the boot sequence to make sure that your hard drive is the first option. if you have external devices connected to the computer remove all of it.

Posted on Jun 13, 2008

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I am inserting the bootable cd in lg combo but every cd run but bootable cd not run please tell me how can adjust the bios settings


first check the CD you are using is boot able in other system if not write a bootable CD and insert the other thing is of the drive if the drive is old and the lens are weak the boot able cd wont work you will have to find anew drive to test that remove all the ide connectors or sata connectors from the motherboard except the CD drive insert the boot able cd and and restart the system then press del and enter bios setup and click advanced option and make sure the first boot drive is CD then save and exit in some motherboard you need to use f12 to select the boot device then click it and select the boot drive as cd ROM then click click it then you will see after post bios boot from cd ROM press enter it will ask for confirmation press enter again you system then boot from the cd now switch off the computer connect the hard disk and try again

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first check the CD you are using is boot able in other system if not write a bootable CD and insert the other thing is of the drive if the drive is old and the lens are weak the boot able cd wont work you will have to find anew drive to test that remove all the ide connectors or sata connectors from the motherboard except the CD drive insert the boot able cd and and restart the system then press del and enter bios setup and click advanced option and make sure the first boot drive is CD then save and exit in some motherboard you need to use f12 to select the boot device then click it and select the boot drive as cd ROM then click click it then you will see after post bios boot from cd ROM press enter it will ask for confirmation press enter again you system then boot from the cd now switch off the computer connect the hard disk and try again

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I have a Acer Asprie 4730Z, the problem is with both USB. And this is the wired part, I plug in a Ex HD with it's own power source and it WORKS fine, but when I plug in just USB divice and nothing happens....


I own 3 external drives one is a western digital the other two are seagates and all 3 of them have to have power to them they wont work without power being applied to them. I assume the Toshiba you have is no different it needs power applied to it too in order to make it function. The only external USB drive that runs with no power applied to them would be a USB stick the bigger drives need power applied to them because basically all they are is a hard drive like you have in your computer.

I hope this helps you out then please give me a YES that you were helped.

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could be driver is missing or corrupt or hardware (mechanical) malfunctions. It's probably just the driver. You can download the driver from Acer's website or other servers hosting the file. You can also test to make sure it's not mechanical problem by booting from a cd of another operating system such as Ubuntu. It's a free operating system and you can boot from a disc without installing the operating system to your computer. www.ubuntu.com

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My cd/dvd drive is unable to detect any cd/dvd.acer aspire 4520


I do have the same problem, my laptop doesnt detects the DVD writer, checked with the acer support, asked me to check the motherboard and may need to change that.

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1 Answer

Hello i have an Acer Aspire one mini laptop and have just been brought an LG GP08 lite portable multi drive not sure if its compatible or not as the laptop hasn't picked the device up and also cant get it...


How does the new drive connect? is it via USB?

If so, the most common cause of these problems on minis is an utter lack of hard drive space. Empty out temporary files, or any data you have backed up and don't need, then reboot and plug the drive in again.

Also, you may want to consider shrinking the page file size to help you with space in the data transfer.

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you need to reload everything from your Recovery Disc. Do you have a recovery disc? If you don't have, just format your hard drive and re-install your OS. Install your motherboard drivers from the CD you have when you first bought it. Also, reinstall the programs you have. In this way, you have everything fresh like brand new.

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I cannot play Blu Rays on my Acer (Vista) PC with


If the drive doesn't read any disc's you need to reinstall the drivers and verify you have the latest version. If the drive is ONLY having trouble with Blu-ray then i'm assuming it's the player that you're using; it may not have the right Codac's etc. Also, try multiple Blu-ray movies to verify it isn't just the one movie.

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1 Answer

Dvd's & Cd's are not being read


When this happen the problem is usually the CD drive, even if a virus can cause same problem.
To test if the problem is software, go to bios or boot options, set primary bot device CD/DVD, and start the computer with a boot disk inside.When asked chose boot from CD.

If the computer does not see the dvd drive, and does not ask you if to boot from CD on this conditions, then you have a faulty DVD RW drive.

Try first removing the DVD drive and refitting it in place, after removing battery and unplugging the AC adapter cord.

If that does not work, you usually need to replace the driver, even if on rare circumstances a faulty motherboard can cause the same.
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Uninstall You DVD/CD Rom Driver From Device manger in Control Panel and then Something Should Come Back Saying Installing Drivers For Your Device Wait Till Finishes Or If It Cannot locate driver browse for location and put C:/Windows If C Drive Is your windows drive put it But The Windows Folder Is Compulsory .

It Should Install The Drivers But Still If It Doesnt Work I Think You Just Have to Download Firmware For The Exact Model Of Your Drive Try Google or the Web Of The Manufacturer .

If It Still Doesnt Work I Hope You Have A Limited Warranty
Just Return It Or Give It to Test....

Good Day.

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