Question about Philips PSS110/17 MP3 Player

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Shoqbox not playing or showing song loaded

Hello, i loaded all my songs and try to play on the shoqbox from music screen, but it doesnt show any songs loaded in the devise? help please

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  • Klek Jun 26, 2008

    I can see that the songs and playlist I downloaded to device is there. But the device does not seem to be able to access anything I put on it.

  • daleharris Dec 07, 2008

    Even though I use the Philips software to load MP3 files onto the player, no songs are available for playing through the screen menu. I have narrowed the problem down to the fact that the MyDB file (database) is not updated during the synchronizing process. How is this fixed?

  • Anonymous Jan 21, 2009

    i have the same problem

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  • Master
  • 8,596 Answers

Make sure you have the version of the Musicmatch from the Philips website first, and try again - Musicmatch discontinued their service in Oct 2007, making this particular Philips mp3 player obsolete.

Also, make sure the files you are trying to load are in Mp3 format specifically - this player cannot take DRM-encrypted WMA files.

Posted on Jun 09, 2008

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Posted on Jan 02, 2017

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4 Answers

Philips ShoqBox PSS120 will not down load music


Try using Windows Explorer instead to transfer files and see if that works:
Plug in the device to the computer making sure it is detected. Right click START button and select Explore. Scroll down the left panel to the device entry. It should be the drive listed after your DVD/CDROM drive. Click the (+) next to the entry to expand the folders. Find the folder where the Mp3's are stored. Now you can simply drag/drop the files from your PC into your player.

Hope that helps!

May 30, 2008 | Philips ShoqBox PSS120 MP3 Player

3 Answers

Philips shoqbox


You have a file error: a system file may be missing or you have a format error on the SHOQBOX. To fix this problem: 1. Connect the SHOQBOX to the computer using the supplied USB cable. 2. Plug your SHOQBOX into a wall outlet with the supplied AC adapter. 3. Launch the Device Manager at Start->Programs->Philips->Philips->PSS110 (or the model number of your SHOQBOX) on your PC. * IMPORTANT: All music & content of your SHOQBOX will be erased once the factory setting is restored. 4. A dialogue box will pop up; click Restore and OK to confirm and start restoring the unit to its factory setting. 5. Follow the on-screen instructions to complete the restoration. 6. The Device Manager will close automatically once the success message is displayed. 7. Transfer a couple of songs into your SHOQBOX to confirm if the SHOQBOX has fully recovered all the files. 8. Close all opened applications and safely remove your SHOQBOX by clicking on the icon on your Windows task bar tray. 9. When prompted, ?The USB Mass Storage Device can now be safely removed from the system?, click OK and unplug your SHOQBOX. 10. Your player will display ?UPGRADING FIRMWARE?? once disconnected from the computer. 11. After firmware upgrade is complete, it will reset itself, showing the PHILIPS splash screen. 12. Press to switch on the player again.

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Search for a program called 'Shoqbox buddy' which will rebuild the database on your player. Operation is fairly self-explanatory.

Once you run the program and navigate to the right location on the player it takes seconds.

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1 Answer

Shoqbox


The PSS series only recognizes an obsolete DRM-9 license for WMA files. IF the songs were working previously on this mp3 player, make sure your music service subscription is up-to-date - delete every song off of here and then reload them. IF there were never working: You will need to stick to songs that are in true mp3 format if you want to get any use at all out of this player.

Jul 04, 2008 | Philips PSS110/17 MP3 Player

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