Use genuine battery

May 21, 2009

-   I have the same problem. I left my phone on my desk, came back an hour later and it was turned off. I tried turning it on and it gave me this error, so I cleaned all the connectors on the battery and on the phone with rubbing alcohol, and it seemed to fix it! I put the phone back on the charger, and the next morning, the error message returned and I have been unsuccessful in every attempt to fix it. Also, there is no water damage to the phone. LG just seems to make some crappy phones. -   Guest

Feb 01, 2009

-   I got the same problem. Sometimes it gives me this msg, then not able to turn it on. And it always happen like this. Drive me nuts. -   Guest

Dec 11, 2008

-   my phone is doing the same thing-   Guest

Nov 20, 2008

-   my env2 is doing the same thing. I just got off the phone like 20 minutes ago and it was fine. I went out of the room and then came back to find that my phone had turned itself off and has a display screen that says use genuine battery. I have only had my phone for about 6 months and this has never happened before, nor have I ever changed the battery so I don't know what the heck is going on. Please help! -   Guest