Question about Sony Handycam CCD-TRV37 Camcorder

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Cassette stuck TRV 49E. How to remove / open the cassette?

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If battery is fully charged and unit still will not open, try removing the tape door and see if there is tape wrapped around capstan or ther parts. If you cannot find anything apparent, take unit to qualified pro tech

Posted on Aug 01, 2008

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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
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  5. Slide the power switch back to the OFF position.
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"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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