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The scanner has worked fine until now. All scan previews show a large black rectangle about 4 cm from bottom of page.The black rectangle prints in scanned copies but not when printing files from the computer.

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  • dodgy1 Jun 09, 2008

    I think I need to be a bit clearer with my problem. When I try to scan a document in preparation for copying, part of the text is obscured by a big solid rectangle of black. This problem does not occur when printing files from hard drive.

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Check the border or the print view settings and other options

Posted on Jun 09, 2008

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1 Answer

How to scan in color


Need a colour scanner, If you have a colour printer with scanner, then install the printer scanner, go to My computer and double click on the Scanner Icon Put a Colour paper in Scanner and go to preview then click on next colour picture next and finish. Your colour scanner scanes a colour page

Nov 21, 2012 | PC Desktops

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My printer is a dell A920. In using copy/scan I am getting a black rectangular block appearing both on preview and when I copy. No problems with the printer in ordinary mode.


Have you tried to power cycle the printer first? Just unplug the power cable and the USB cable for 3-5 minutes then plug it back in. Check if that removes the appearing block.

Sep 17, 2008 | PC Desktops

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Hi I just bought an Epsom NX420 and it is connected to my mac (10.5.8) via a USB cable. It prints from the computer fine, but wont scan. The scan button on both preview and Image capture will not...


Please go to this web page:

http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?oid=151211&prodoid=61853212&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=29&y=9

Download the scanner driver from that site and install it on your mac, after that you should be able to use the scanner.

May 09, 2011 | PC Desktops

1 Answer

How do i scan to email


Hi,

1.Place the document that is going to be scanned face down on the scanner. Press the "Scan" button that can be located on the scanner. Another way to perform a scan is to click on "Start," then go to "All Programs." Move the mouse pointer up to "Accessories." Go down to "Scanner and Camera Wizard."


2.Click on "Scanner and Camera Wizard." Click "Next." You will be asked to choose a preference. Choose a preference, then click on "Preview" to preview the document.


3.Click on "Next" after previewing. Type a picture name and the destination where you want to save it. Click on "Next." The document will start to scan. Click "Finish" to complete the scan.


4.Go to your email account. Click "Compose" to start a new email. Look for "Attach File" and click on the "Browse" button across from it. The "Choose File" window will open up.


5.Go to the destination where you saved the scanned document. Choose the name of the scanned document. Click on it to open up the file, then click on "Open."


6.Add the necessary information in the subject line and the body of the email. Click on "Send" to complete the process. The document will be sent as an attachment file.

Nov 17, 2010 | PC Desktops

1 Answer

When I preview a document on my V500 Photo scanner, The operation goes to completion, but an image is never displayed. I have upgraded to Windows 7. The program ran fine but has suddenly stopped...


Make sure you didn't change the default settings for the scanned image. Sometimes we fiddle with those settings and create a file size that is either too large or out of bounds for our scanner. also try reducing the scanned image density and see if that helps. Sometimes the image is just too large for your installed memory to handle, I saw a jpg image on a customers PC once that was 8 gigabytes and he complained that it would never load.

Mar 09, 2010 | PC Desktops

1 Answer

I need a scanner that will scan 10X14 pictures


Hi,
I found some scanners for you listed below but,
You can also scan large pictures in sections, and then use a program like STITCHES. Basically you scan it in quarter sections and then create a working board in your photo program and then you copy and paste each section into that board and line up the edges.
This is what most people do rather than buy a very expensive large format scanner.

Some large companies also have large scanners for maps etc. If you know someone who works for a very large company or one that does surveying etc. They may do this favor for you.
Though copy stores may have the size you need, copywrite issues will be asked about.

Here is the list.
large format scanners http://www.microtekusa.com/lf.html

Microtek ScanMaker 9800XL Scanner
Price: $1,038.31, 12-by-17-inch tabloid size bed

Mustek Scan Express A3 1200 Pro USB Large Format Scanner
$154.69media_size_maximum: A3 (11.7 in x 16.5 in)

http://www.contex.com/english/scanners/sd_series_scanners.aspx
Maximum Scan Width 44in.

http://www.xerox.com/digital-printing/large-format-printers/large-format-scanners/enus.html
Input Size:Min: 4.5" x 5.5" Max: 42" x 100'

Thank you and good luck.





Oct 25, 2008 | HP PC Desktops

1 Answer

I have a Canon D646U-ex scanner. Currently when previewing prior to scanning I am getting a series of square black blotches on the image that I am attempting to scan. I have checked that all of the...


try checking the aspect ratio ( Color Quality ) of your video card. set it to the highest setting. let me know if this works, if not you might need to contact the manufacture of the scanner.

Oct 08, 2008 | PC Desktops

1 Answer

I have new Hp photosmart C4385 all in one scanner, printer, copies. The printer was initially onstalled. Working w/ wireless HP pavillion. It print & copies fine. Scan does not work. When I enter...


I had a similar problem recently... You have to actually install the scanner software. You probably only installed the print drivers, but not the scanner software. If you don't have the CD handy, go to www.hp.com/#Support. In step one select "Download drivers and software (and firmware)". In step 2 enter your model number (photosmart C4385) and then press "go". It will lead you to a page to select your operating system. Follow that link to download the entire CD (large file).

When you are installing the software, make sure to install the scanner software too.

John Lox

Apr 14, 2008 | PC Desktops

1 Answer

Print preview (on file menu) does not show entire page or only shows headers on gmail. And only prints whats previews.. The entire page is incompleteComputer is a Dell inspiron 9300


try to zoom it in.. Point your mouse pointer to the page of your document until it converts into magnifying glass pointer then left click on the page to enlarge the text size of your document to view all..

Feb 04, 2008 | PC Desktops

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