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Hi there,we are getting error code 004 coming up on our dishwasher, make is Heller, model is HDWE 12, as we don't have a manual,thanks

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  • Anonymous Jun 24, 2008

    We have the same problem with a DWH3 Model. We do not have a manual either as it came with the house.

  • helecolm Jul 28, 2008

    DWH3 - error 02 - NO MANUAL any ideas ?? goes part way into cycle, does not open the detergent dispenser and then goes into error 02

  • Anonymous Sep 23, 2008

    Hello - I have the exact same model and the same problem - the cycle runs then I get an error 04

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I have the HDWE12/SS manual, the following may help, or not!

According to my manual error 4 means it is "overfilled", and the possible cause is "too much inlet water". I doubt that is much help but that's all the manual says.

Error 2 is "longer draining time" with a possible cause of "the installation position of the drain pipe is too high"

Posted on Feb 09, 2009

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There is a small switch on a polystyrene float in between the bottom of the dish washing cabinet and the bottom floor.. its purpose is to switch off the appliance in the event of water leaking down into the electrical area... if this switch is lifted error 4 occurs within seconds, .... to clear, drain water, power down for 30seconds, power back up... in my case the fitting that takes water to the top rack was broken and the water leaked down the inside of the washer and flooded the bottom... i found the best thing to do was to remove the left side cover for inspection. thats how i discovered the facts listed above.. please don't ask for more advice as this is ALL i know..

Posted on May 10, 2010

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3) Dry very well the bottom plates where is the motor and the electrics wires.
4) The overflow switch is a floating contact, so check that there is no water under it. (You can check it pushing gently the contact).
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