Question about Samsung LN-S4692D 46 in. LCD HDTV

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Read about Samsung TV...we are experiencing the EXACT same thing. Please tell us how you went about gettting a new/replacement 1080 Samsung. Otherwise, this will be the second Samsung we will trash.
Gina

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Its a must that we return the unit!! There is no excuse for defective product... I dont know how old your unit is bought from the store, but mine is just 2 days old, bought the 52 inch Samsung Series 5 from Fred Meyer (Krogers) on sale for 2 grand - regular 3 grand - but it was on closeout I presume... ( I want to watch the olympics in HD and now look! This is so depressing! What happend to your first Samsung Unit? What was the:

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Hi, my lcd tv suddenly went blank. and there is no respond on any imput. i unplugged it but the problem.


If you bought it new, check if you have a warranty for it. If you do, the place where you bought it from will replace it with a new one right away.
If not, try this - Press the on button on the TV and the on button on the remote at the same time. That might work, my sister's TV worked after doing this.

If you can, read the exact model of the TV (it might be on a sticker on the back of the TV) and google it, maybe the problem is common with your model of TV.

Hope this helped, if it did please rate me :)

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It sounds that there should be a dead short circuit in the power supply board's circuit. If you are not familiar with electronics, do not attempt to repair. Whether you suffer fatal electric shock. Instead, contact any experienced service technician, or the nearest service center.

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My new tv 3d samsung UN46D7000 did not come with a manual. When I try to input this information on line, my answer is cannot find a manual for this tv. What the HELL is this all about?


I'm sorry for the difficulties you're experiencing in getting the Manual for the TV. Please click hear to download the Manual.

Please let me know if you require any additional help.

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Samsung UN55B8500 Powers OFF/ON While Watching Program Material (HDMI Inputs). I've had this T.V. for about 8 months now, and it is a great TV, except for occasionally powering off/on- this is accompanied...


The capacitors on the power board that are domed on the top would be the first thing to look for. If you can solder ,it is an fix. If it is under warranty though you could void the warranty if you tamper with it.Bad capacitor on this newer model is unusual. If caps are ok I would Replace the main board.

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The decoder in this set is showing signs of malfunction around $150 for the part.. I would have it replaced before more goes as time passes if its under warranty specially take it in before other things fail is my best advice for you if you know how to replace the decoder please visit www.partstore.com to purchase your part, Thanks for using fixya.com please leave positve ratings and feedback for your totally free answer today!

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Buzzing when off


It has to do with the power board. the transformer to be exact. It is fixable. Have a service person come out and fix it for you. The buzzing is only going to get worse and posible cause a fire.

So PLEASE be safe and look into gettting it fixed or replace if it is under warrenty..

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You will need to upgrade that fuse with a Samsung authorized upgrade. The part number is DH81-11975A and is available from
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Samsung internal crack 50" plasma tv


Hello,

First of all if this problem happens to you I am very sorry - it puts consumers in a very bad situation because any retailer or manufacturer will typically deem a screen crack as damage caused by the owner and therefore not honor return policies and/or warranty coverage.

With that said, please remember the golden rule of retail, "If you b*tch enough you get what you want."

I am young @ 20 years old and have worked in retail (specifically electronics stores) for 4 years. I recently purchased a Samsung 50" Plasma series 4 from Sears and experienced the problem described above in almost the exact fashion except my tv was only 8 days old.

After reading this post, I immediately called Samsung @ 1-800-726-7864 and notified them of the problem and declined service (because I was still within Sears return policy) but made sure to get a reference number which proved I contacted Samsung.

The next day, I took the tv back to Sears to try and return it or at the very least exchange it. Trust me when I tell you, be ready for a major battle at the store. It took two hours of arguing with associates and managers before getting anywhere. And in the end, I was only able to exchange my tv but for a different model (non plasma).

Here's my advice if you're still within the return policy and attempt to return the tv. First, do not try and hide the crack - as soon as you talk to the first associate, show them the damage and explain exactly what happened. Tell them many people are experiencing the exact same problem and that fact can be verified online. Immediately following that conversation, expect the associate to inform you that the store cannot return any tvs with cracked screens. Don't waste anymore time - ask for a manager.

Now, explain to the manager what happened all over again. You will hear many rebuttals but what is important is to remain confident that the problem was not caused by you, the owner but was actually a manufacturers defect right out of the box. Prove this by demanding the manager to find any physical damage on the screen casing - also since only the internal screen is cracked, ask him to touch the screen. If he's still not convinced have him google, "samsung plasma loud noise cracked screen." This issue is widespread and well known in forums.

If all else fails, ask the manager for the district or regional manager's telephone number. Remember the golden rule and don't leave the store without a refund or exchange.

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If you're outside the return policy, contact Samsung and schedule a technician to come to your home. Again, stress the fact that many people are experiencing the same problem and the crack is internal (there is no external damage).

Make sure to get a copy of the technician's report because many people have said the technician agrees in person, "oh yeah, the problem seems to be a manufacturers defect" but writes on the report, "no picture - screen cracked." Do not let the tech leave until he provides an accurate, non-biased, and detailed report.

If Samsung still doesn't approve the repair/replacement then file a formal complaint with the Better Business Bureau. I have read in many forums that this method seems to be the quickest and surest way to get Samsung to take responsibility for their defective tvs.

I wish everyone the best of luck in correcting this issue - and please if you're reading this before considering buying a Samsung plasma tv - DON'T - stick with lcd. I've owned three Samsung lcds for years with no problems.

f33n3y

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