Question about Insignia I-PD720 Portable DVD Player

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Insignia IS-PD04922 Poratble DVD Player 2005

When I load a disk, the disk spins, the laser light lites up and wiggles around just a little, but it never starts the movie. The screen perpetually says "Loading". Previous to this some of the movies would lock up while playing and the screen would freeze.

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  • Jellybean4 Jun 11, 2008

    No dice. When I put my ear to the device I can hear it wizzing around and reving up. But after about 15 seconds it throtles down and the repeats the cycle.

  • Anonymous Aug 27, 2008

    The Set-Up is working, but when I load a disk, the disk spins, but it never starts the movie. The screen perpetually says "Loading".

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Take a cotton swab with some alchohol on it and clean the lens, let it dry and try again.

Posted on Jun 09, 2008

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Posted on Jan 02, 2017

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The digital labs k715 portable dvd player says no disk when there is a disk inside.have tried several disks.please help


Hello,

how long have you been using this player and when did this begin?

Remove the disc and try another. If the player refuses to eject the disc, remove it from the wall and fix it back and fix it back again. Then turn the player on.

If the player still gets stuck on "loading" mode for other disc, then it means the laser is weak.

The lens is weak such that it cannot load data on discs. Its spinning, trying to load, but can't because of the weak laser.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new one.

To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.

Once this us done, your player will play all discs again.

Good luck.

Sep 09, 2011 | Insignia NS-PDVD8 Portable DVD Player

1 Answer

Put movie in to play. Movie gets fuzzy and stops by itself.


Troubleshooting Solution


  1. Lift disk changer doesn't work comes message "Disk Error"
  2. Lift disk changer work fine but doesn't load a DVD
  3. Power light is ON but doesn't want to Power UP
  4. From the beginning start DVD movie the picture distorted and freeze
Available parts: avsystemparts.com

Available parts

1. Possible Problem w/ Main Board PCB

2. The dive laser assy replace. or full complete 5 Disk changer ROM
3.More chance problem w/ Main Board

4. Problem w/Main board need replace it.


Jan 22, 2011 | LG LHT874 Theater System

1 Answer

What causes the video while playing any disc to go to white screen then back to the video. It also keeps running during this time so we miss portions of the movie. Do I need to clear something or down load...


That sounds like a defect involving the laser eye, may have something interferring, blocking its path while reading disk - if it happens in the same time on every disk (like 20 minutes into movie) I would think something inside is physically blocking the laser light when it gets to this perticular point - Dont get drastic, open disk tray and blow inside or open up disk housing and see if anything is inside, (scrap of paper, fuzz, ...) DO NOT poke inside with q-tip!!!

Jun 17, 2010 | Sony BDP-S550 Blu-Ray Player

1 Answer

Screen say : no dish


the unit will say "no disk" if it is unable to read your disk ... that is often caused by dust or debree on the laser or the laser could be damaged ... the laser is the little lens that you see when the lid is open ... you can clean that with a soft tissue and some eye glass cleaner ..dont spray directly on the laser .. spray only on the tissue . very gently clean and dry the laser ... its mounted on a flexible mechanism so you have to be careful not to stress it ... also clean your disk . if the laser cleaning doesnt help then it may be damaged or worn out .. make sure the laser wiggles freely as if it was on a spring ... make sure the disk is actually turning .. you can listen for it to spin up .. ...

Apr 10, 2010 | Durabrand DUR7 Portable DVD Player

1 Answer

When I try to play a Blue Ray DVD movie I get the


Use a q tip with a little bit (not dripping) of rubbing alcohol. Eject the tray,unplug, look for laser,you may have to do a little bit of disassembling,but have no fear if you have a digital camera at hand. Use the q tip and gently spin it between your fingers and lightly press against the laser lens. Let the lens dry and look for streaking,if it streaks,youre using too much alcohol. After cleaning,test with an audio cd,then regular dvd,then blu ray. If it works awesome,if it doesn't then the laser is most likely burned out.

Nov 01, 2009 | Sony Televison & Video

1 Answer

Insignia IS-PDDVD7. DVD will spin but never load. Is this fixable?


There are two other posts with the same issue. I had the same problem yesterday. First, I tried a DVD lens cleaner, but to no avail. Next I tried a manual cleaning with a cotton swab and isopropyl alcohol. The problem still persisted and I noticed that the laser remained in the middle position each time I changed disks. I manually moved the laser to another position to see if it would make a difference. I finally got it to work by moving the laser to the home position (closest to the center). My DVD player is working now. I apologize for the travel diary, but the solution might have been a combination of the steps I took.

Oct 30, 2009 | Insignia Car Audio & Video

1 Answer

My dvd player gets stuck on loading the disk and never plays the video


Remove cover of player. Clean the glass laser lens with rubbing alcohol and cotton swab

Jun 27, 2009 | Insignia Dual 9" 16:9 Widescreen LCD...

1 Answer

Dvd palyer insignia portabal dvd player IS-pddvd7


I had the same problem yesterday. First, I tried a DVD lens cleaner, but to no avail. Next I tried a manual cleaning with a cotton swab and isopropyl alcohol. The problem still persisted and I noticed that the laser remained in the middle position each time I changed disks. I manually moved the laser to another position to see if it would make a difference. I finally got it to work by moving the laser to the home position (closest to the center). My DVD player is working now. I apologize for the travel diary, but the solution might have been a combination of the steps I took.

Jun 24, 2009 | Insignia Dual 7" 16:9 Widescreen LCD...

1 Answer

Blue ray on ps3 went out


yup laser is done. direct replacement part # is KEM-400AAA if sent to sony the flat rate will be around 180. sucks i know. i sent mine in but it comes back with a little warranty. repairing yourself is pretty hard ive done it. hope that helps.

Jun 04, 2009 | Sony Playstation 3 (PS3) Console

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