When I load a disk, the disk spins, the laser light lites up and wiggles around just a little, but it never starts the movie. The screen perpetually says "Loading". Previous to this some of the movies would lock up while playing and the screen would freeze.
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how long have you been using this player and when did this begin?
Remove the disc and try another. If the player refuses to eject the disc, remove it from the wall and fix it back and fix it back again. Then turn the player on.
If the player still gets stuck on "loading" mode for other disc, then it means the laser is weak.
The lens is weak such that it cannot load data on discs. Its spinning, trying to load, but can't because of the weak laser.
Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.
If non of the above solves the problem, then know that you need to replace the laser to a brand new one.
To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.
Once this us done, your player will play all discs again.
That sounds like a defect involving the laser eye, may have something interferring, blocking its path while reading disk - if it happens in the same time on every disk (like 20 minutes into movie) I would think something inside is physically blocking the laser light when it gets to this perticular point - Dont get drastic, open disk tray and blow inside or open up disk housing and see if anything is inside, (scrap of paper, fuzz, ...) DO NOT poke inside with q-tip!!!
the unit will say "no disk" if it is unable to read your disk ... that is often caused by dust or debree on the laser or the laser could be damaged ... the laser is the little lens that you see when the lid is open ... you can clean that with a soft tissue and some eye glass cleaner ..dont spray directly on the laser .. spray only on the tissue . very gently clean and dry the laser ... its mounted on a flexible mechanism so you have to be careful not to stress it ... also clean your disk . if the laser cleaning doesnt help then it may be damaged or worn out .. make sure the laser wiggles freely as if it was on a spring ... make sure the disk is actually turning .. you can listen for it to spin up .. ...
Use a q tip with a little bit (not dripping) of rubbing alcohol. Eject the tray,unplug, look for laser,you may have to do a little bit of disassembling,but have no fear if you have a digital camera at hand. Use the q tip and gently spin it between your fingers and lightly press against the laser lens. Let the lens dry and look for streaking,if it streaks,youre using too much alcohol. After cleaning,test with an audio cd,then regular dvd,then blu ray. If it works awesome,if it doesn't then the laser is most likely burned out.
There are two other posts with the same issue. I had the same problem yesterday. First, I tried a DVD lens cleaner, but to no avail. Next I tried a manual cleaning with a cotton swab and isopropyl alcohol. The problem still persisted and I noticed that the laser remained in the middle position each time I changed disks. I manually moved the laser to another position to see if it would make a difference. I finally got it to work by moving the laser to the home position (closest to the center). My DVD player is working now. I apologize for the travel diary, but the solution might have been a combination of the steps I took.
I had the same problem yesterday. First, I tried a DVD lens cleaner, but to no avail. Next I tried a manual cleaning with a cotton swab and isopropyl alcohol. The problem still persisted and I noticed that the laser remained in the middle position each time I changed disks. I manually moved the laser to another position to see if it would make a difference. I finally got it to work by moving the laser to the home position (closest to the center). My DVD player is working now. I apologize for the travel diary, but the solution might have been a combination of the steps I took.
yup laser is done. direct replacement part # is KEM-400AAA if sent to sony the flat rate will be around 180. sucks i know. i sent mine in but it comes back with a little warranty. repairing yourself is pretty hard ive done it. hope that helps.