Question about Computers & Internet
Please confirm exactly which pictures or videos will not open. Is this a problem with viewing files on the Internet, like youtube.com? or video files downloaded? Files from a mobile phone?
If you write back and let us know what exactly you are having trouble with, we can find out how to get it working.
Posted on Jun 09, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
and got to www.google.com In the google search box type: "HP
Support" or "Compaq Support" (without the quotes and put your manufacturer name before Support).
Look for downloads and drivers. Enter your model number and operating
system when requested. Look for Manuals and search them for Factory Restore or System Recovery.
not just kill the virus or do a System Restore which will allow you to
select a Restore Point (date and time) before you got the virus. System
Restore will not delete your data, documents, music, pictures, videos
or programs (unless the program was installed after the restore point
you selected). System Recovery or Factory Restore will delete
everything and set your computer back to when you first purchased it.
get to System Recovery click Start/Programs/Accessories/System
Tools/System Restore. Select a date and time (Restore Point) before you
go the virus.
You could also try downloading and installing MalwareBytes and run a Quick Scan.
Go to www.google.com and in the search box type:
"Download cnet Malwarebytes" (without the quotes). Download and
install malwarebytes from the sites download.cnet/malwarebytes. When the
site opens up click on the Green Download button on the left. Do not
click the Red Download button, that's junk. When it finishes installing the Gui
Interface will open up with an offer to Accept a Trial Version or
Decline. CLICK DECLINE you want the totally free version. Run a
QUICK SCAN. As it scans, if it finds infections the number will be in
red. When it finishes scanning, click SHOW RESULTS. A notepad text
document will open up showing you the results. You can close the text
document and go back to the Gui Interface where you will click REMOVE SELECTED
RESULTS. The objects will already be selected for you. When it
finishes removing the objects click ok and it will sometimes reboot your
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Nov 06, 2010 | Computers & Internet
go to the "Start" menu and "Control Panel" and click on "Device Manager. Proceed to "Imaging Devices" and "HP Webcam."Click on the "Driver" tab. Update the driver. Click "Search Automatically" for updated driver software.Open "Quick Play" and click on the music, video and picture icon on the bottom of the screen.Under "Source" click "USB Video Device." Your webcam should be activated. Press the red button on the bottom of the screen to record video. Press it once more to stop. Click on the camera icon to take a snap shot image.Go to "Public," "Public Videos" and "HP Webcam" to view your videos. Go to "Public," and "Public Pictures" to view your pictures.
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