Hi, I can't figure out how my Zune's LCD screen cracked, but now I'm looking to fix it. Any suggestions?
I was lieing down on a bed with my zune in my pocket and i rolled over and the screen busteed. I'm not a heavy person i only weigh 140 and it was on a soft matress if anyone finds any info on how to get some help from microsoft my E-mail is firstname.lastname@example.org
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Hi you can try reloading the firmware if the player will connect with the computer and see it. If that is not it and you say you are only getting a black screen with back lighting only but the player does connect then you have an issue with your LCD screen or the ribbon connection where it connects to the main board. One of those items will most likely need to be replaced.
If you need more help, parts or repair services you can go to my repair service web
page at firehouse7777.weebly.com and find info to contact me if
It’s not easy to do, with the glass screen, but it can happen.
You can now get your cracked screen replaced by Microsoft. Previously, there was no avenue for doing this outside of do-it-yourself, void-your-warranty projects.
The price is $79.99 which includes shipping, both ways. This service covers replacement of the glass screen, the LCD display, or both.
Contact Microsoft support (877-GET-ZUNE) if you’re in need. It’s available for current Zune models; if you own an original 30GB you’ll have to go the DIY route.
The screen probably broke because of the battery...
It so happens the geniuses at Micro$oft decided to put the battery RIGHT BEHIND THE LCD... Well what happens when things get hot, they expand... So lets charge the battery(which warms up) and rubs right into the LCD... Sorry to hear that you've had this problem, I have been graced by god to not have it happen to either of my 3 units... The only way to keep it from happening is to not overcharge it and to keep the unit cool...