Question about Microsoft Zune JS8-00001 Digital Media Player

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Broken Zune LCD screen

Hi, I can't figure out how my Zune's LCD screen cracked, but now I'm looking to fix it. Any suggestions? I was lieing down on a bed with my zune in my pocket and i rolled over and the screen busteed. I'm not a heavy person i only weigh 140 and it was on a soft matress if anyone finds any info on how to get some help from microsoft my E-mail is mattgal12@gmail.com

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  • Anonymous Nov 21, 2008

    LCD screen broken. 

  • jaykumarp Nov 21, 2008

    LCD screen broken. how much is the cost of a new LCD screen if warranty has expired?

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I have the zune 80gb. But I'm having similar problems as what I saw happen to the 30gb zunes which was the zune would turn on but it was blank. I can turn my zune on, but no matter what its a blank screen...


Hi you can try reloading the firmware if the player will connect with the computer and see it. If that is not it and you say you are only getting a black screen with back lighting only but the player does connect then you have an issue with your LCD screen or the ribbon connection where it connects to the main board. One of those items will most likely need to be replaced.


If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

Nov 11, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


The screen may have failed or a connector is loose.

I can suggest replaceing the screen, but check the connections first allthought it may be a problem in the mainboard instead of the lcd not working.

Jun 08, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 8 gb Zune's screen cracked how can i fix it?


It’s not easy to do, with the glass screen, but it can happen.
You can now get your cracked screen replaced by Microsoft. Previously, there was no avenue for doing this outside of do-it-yourself, void-your-warranty projects.
The price is $79.99 which includes shipping, both ways. This service covers replacement of the glass screen, the LCD display, or both.
Contact Microsoft support (877-GET-ZUNE) if you’re in need. It’s available for current Zune models; if you own an original 30GB you’ll have to go the DIY route.

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1 Answer

Black 16GB Zune mp3 player with craked window (works perfect)


buy this for next time http://toronto.en.craigslist.ca/tor/ele/1468046917.html

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Broken Zune screen


My dad replaced mine...

now the buttons dont work : /

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The only repair that can be done really is to replace the screen.

May 21, 2008 | Microsoft Zune JS8-00001 Digital Media...

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Try PDASmart.com. The glass on my zune 80gb just broke as well, and this is the only place that offers a replacement.
http://www.pdasmart.com/zune-screen-center.htm

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Broken Zune LCD screen


Hi,

I had same problem. After lots of research I got my screen from http://www.repairsuniverse.com.

The price of the screen was half the price of the previous post and they included full instructions how to fit which for me we're a god send!

Paul

Jan 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Broken lcd screen. it wasnt dropped to my knolege . microsoft states damage claims not covered and 1 week later my friends zune has the same problem . no evidenc eof damage on outside but inside scree


The screen probably broke because of the battery...

It so happens the geniuses at Micro$oft decided to put the battery RIGHT BEHIND THE LCD... Well what happens when things get hot, they expand... So lets charge the battery(which warms up) and rubs right into the LCD... Sorry to hear that you've had this problem, I have been graced by god to not have it happen to either of my 3 units... The only way to keep it from happening is to not overcharge it and to keep the unit cool...

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if anyone figure out how to fix please e mail me at freebenhill@yahoo.com

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