Question about Microsoft Zune JS8-00001 Digital Media Player

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Broken Zune LCD screen

Hi, I can't figure out how my Zune's LCD screen cracked, but now I'm looking to fix it. Any suggestions? I was lieing down on a bed with my zune in my pocket and i rolled over and the screen busteed. I'm not a heavy person i only weigh 140 and it was on a soft matress if anyone finds any info on how to get some help from microsoft my E-mail is

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  • Anonymous Nov 21, 2008

    LCD screen broken. 

  • jaykumarp Nov 21, 2008

    LCD screen broken. how much is the cost of a new LCD screen if warranty has expired?


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    The screen may have failed or a connector is loose.

    I can suggest replaceing the screen, but check the connections first allthought it may be a problem in the mainboard instead of the lcd not working.

    Jun 08, 2008 | Microsoft Zune JS8-00001 Digital Media...

    1 Answer

    Is it possible to fix an lcd tv screen that is cracked?

    Hi Kristi,
    I am sorry, a broken or cracked screen can not be repaired.

    Aug 12, 2015 | Vizio Televison & Video

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    The screen looks cracked and multi colored but the actual glass isnt broken or cracked

    Your LCD/monitor is cracked from the inside. There are several things that can cause a screen to crack from the inside. The two most common are pressure on the screen or dropping the machine. Sorry, but it is irreparable. You need to buy a replacement.

    Jun 15, 2011 | Computers & Internet

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    My 8 gb Zune's screen cracked how can i fix it?

    It’s not easy to do, with the glass screen, but it can happen.
    You can now get your cracked screen replaced by Microsoft. Previously, there was no avenue for doing this outside of do-it-yourself, void-your-warranty projects.
    The price is $79.99 which includes shipping, both ways. This service covers replacement of the glass screen, the LCD display, or both.
    Contact Microsoft support (877-GET-ZUNE) if you’re in need. It’s available for current Zune models; if you own an original 30GB you’ll have to go the DIY route.

    Mar 01, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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    Black 16GB Zune mp3 player with craked window (works perfect)

    buy this for next time

    Nov 18, 2009 | Microsoft Zune16 Black (16 GB, WHA-00001)...

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    Broken Zune screen

    My dad replaced mine...

    now the buttons dont work : /

    Jun 25, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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    Cracked lcd screen

    The only repair that can be done really is to replace the screen.

    May 21, 2008 | Microsoft Zune JS8-00001 Digital Media...

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    Broken Zune LCD screen


    I had same problem. After lots of research I got my screen from

    The price of the screen was half the price of the previous post and they included full instructions how to fit which for me we're a god send!


    Jan 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

    2 Answers


    if anyone figure out how to fix please e mail me at

    Nov 14, 2007 | Philips SA6025 Digital Media Player

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