Question about Apple iPod nano

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Ipod trauma my ipod got wet but i have a 2 year insurance on it. can it be fixed?

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Hi chelia,

I am sorry to hear about your iPod. Unfortunately, neither the manufacturer's warranty nor 2-year extended replacement plan cover liquid damage.

The unit may still be repairable. You will want to use Apple's Online Service Assistant to find out the repair options available to you and the cost. Depending on the extent of the liquid damage, it may make more sense economically to just replace the product.

Best Regards,
Ken
"Go Ahead. Use Us."

Posted on Jun 09, 2008

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I bought a ipod touch about two years ago and i still have insurence on it what do i do??


Ok well im guessing somthings wrong with ipod touch....you didnt state your problem so i cant help you and my only advice would to take advantage of the insurance and send it back for a new one.

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I dropped my LG Chocolate in water and put it in a bag of rice for 24 hours. Everything works perfectly except the screen, which turns blue when the phone is on. How do I fix this.


If you have insurance on your phone getting it wet will invalidate all warranties and insurance. The only time insurance can be used if the phone is malfunctioning (not from getting wet), or LOST. If your phone is lost, they will give you a brand new one under the insurance policy.

The only piece of a mobile that can go bad when dunked is the LCD screen if it has liquid in it.

1. If you do not want to purchase anything, you can try to remove the lens from the LCD screen and see if any water is between the lens and the lcd. (the lens is the glass that covers the lcd which is usually stuck on with double sided tape.)

2. You can purchase a new lcd and install it.

http://shop.ebay.com/?_from=R40&_trksid=p3907.m38.l1313&_nkw=CHOCOLATE+VX8500+lcd&_sacat=See-All-Categories

3. to disassemble the phone follow these instructions:

http://www.youtube.com/watch?v=8wzsTr1ONAQ

4. replace the screen, and the phone should be good as new.

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My curve tracball, grn tele buttons wont work why?


If you have had your phone for under a year, return it and they will give you another phone. If you have insurance on your phone and you have not gotten it wet (VERY IMPORTANT!) take it back and they will give you another one. If you have gotten the phone wet or dropped it etc, the insurance will not cover the phone unless it has been lost.

Otherwise:

There are 2 possible reasons:

1. Hopefully, the phone contacts are just dirty. Unfortunately to find this out, you are going to have to disassmble the phone. Here are instructions.

http://www.youtube.com/watch?v=gmaFHJNNsR4

Make sure that the contacts underneath are clean. Use rubbing alcohol and a QTip to clean the contacts as well as the underneath of the buttons in question. Make sure the contacts on the underside of the buttons are making contact with the main board and are not broken.

2. the other alternative is that there is a short on your main board. There is no recovery from this.

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Hi,
You probably already have the answer to this, but if you send it to Apple, they may just give you a new iPod. If they even think that it got wet, though, they won't fix it. You will have to replace the battery. There are a number of places that will do that for you. I hopw that helps.

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BROKEN SCREEN. I HAVE INSURANCE FOR A YEAR


Hey MALENATATI,
If the insurance you are talking about is a service plan from a Best Buy™ store and the service plan is an ADH plan it should cover the repair of the LCD screen. If this is the case you need to take the camera to a Geek Squad® precinct in a Best Buy™ store and they can send it out to be repaired. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

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