Oh you can email the pic to me at firstname.lastname@example.org. That little piece of the shaft is being very stubborn. It looks like it twisted in half so when I try to get it out, the corner of the shaft catches on the white part of the turbine. I will try to use something straight and sharp to see if I can work it free and then let you know. Thanks for the help.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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I'm sorry to hear you're having difficulties with your DC17. If you haven't already got in contact with us directly, I'd encourage you to do so. One of our experts will be happy to recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible. We'll look forward to hearing from you.
Hi, i forgot i had this file saved. found it back in 2009 when my first one broke down. it is a pdf file complete with pics. and a parts list. this will get you going. i picked up a dime and my impeller smashed into 100 or so pieces. where did you find the part?? please let me know..
i just tried to copy and paste it, that does not work. not sure how to put it on here. it is just a saved file, no link.. if you want to post an email, i will send it. otherwise i will try and figure it out when i get some time. thanks
In order to replace the fan you will buy a 2 or three piece lexan fan kit containing the fan a spacer and shaft. You must remove the carpet head and then looking from the back of the machine you will find a series of philips screws on the outer edge of the fan housing facing towards the front, several of which may be partly covered by the motor housing. You will remove the forward facing screws to allow the housing to separate and reveal the fan. If you are lucky there will be a sideways hole through the impeller shaft allowing you to slip a nail through to help twist the saft to unscrew it while holding the fan . The shaft will turn off revealing a threaded motor shaft with spacers which the broken fan will slide off revealing a second spacer at the back . Be sure to replace these spacers in the same order when re-assembling the unit. Secure the shaft hand tight. Post back to advise if you need further help
You will have to replace the brush roll, part #60844-5, belt # 61120B. You should be able to get them from a repair shop, get the right one or it won't work right. You maybe able to go eureka.com and order direct.
First put the gasket on the spacer, thin end to to out, push it down all the way on the motor shaft, then put the nylon washer on, then the fan, metal washer and then the pulley, just snug it, (don't tighten too much just beyond hand tightening). Put the casing, top and handle back on.