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Netgear wireless router (WNR834M) I cannot connect to the internet thru the router. I have unplugged from the router and plugged in to the modem and I can connect fine to the Internet. Router acts like it is locked up even after rebooting (unplugging it from the wall for 5 mins. ) Do I need to reset to fatory settings or make some adjustments to it?

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Yes ,you need to reset it to factory settings

Thank you

Posted on Jun 08, 2008

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Authentication failed


A Netgear wireless router attaches multiple devices to your Internet connection, either by ethernet cable or wirelessly.
If you can't connect to the Internet, the problem can be anywhere along the chain of devices and technologies that connect your computer to the Internet.
Knowing how to troubleshoot your Netgear or other wireless router is an essential part of determining where the problem is and fixing it.

Click your "Start" button, and choose "Run."
Type "cmd" in the text box (without quotation marks), and click "OK."
A command prompt will open. Type the following: ipconfig /all. Press your "Enter" key.
A list of numbers and other networking configuration information will display.
Find your network adapter in this list of headers.
If you use your computer wirelessly in many different places, you may have to scroll through a lot of different options to find your adapter.
If you connect to the Internet using a cable, look for a header that begins with "Ethernet adapter Local Area Connection."
If you connect wirelessly, look for a header that begins with "Ethernet adapter Wireless Connection."
You will usually only see an IP address displayed under one header in either category.

Record your IP address and default gateway on a piece of paper or in a text file.
If your IP address is 0.0.0.0 or begins with 169.254, unplug your Netgear router from its power source.
Unplug your cable or DSL modem as well.
Be sure to unplug both devices; turning them off with a power switch may not have the same effect.
Wait 20 seconds before plugging the modem in again.
Wait for the lights on the modem to light up.
Plug in your Netgear wireless router again.
Wait for two minutes. Use "ipconfig /all" again.
You should have a different IP address now.

Ping your default gateway.
At the command prompt, type "ping 192.168.1.1" (substituting your default gateway address for 192.168.1.1).
You should receive four responses, all of which will begin with either "Reply from" or "Request timed out."
If you receive "Request timed out," unplug your Netgear wireless router from the power source for 20 seconds, and plug it in again.
Wait two minutes before using "ping" again.
If you receive "Reply from" responses, check to see if your Internet connection is working again.
Open a Web browser. In the address bar, type "http://192.168.1.1" (substituting your default gateway address for 192.168.1.1).
Press "Enter." If you have password-protected your Netgear router, you will be prompted for a username and password.
The default username for a Netgear router is "admin."
When you have successfully entered the username and password, your Web browser will show you the configuration page for your Netgear wireless router.

If your Web browser never loads a Web page or prompts for a username and password, you're not communicating with your Netgear router.
Double-check the address you typed into your address bar.
If you've typed it correctly and your connection is wireless, either your wireless card has a problem or your Netgear router is not correctly sending a wireless signal.
Make sure your wireless card is enabled (using Windows' built-in Network Connections applet or the third-party software that came with your wireless card).
Make sure your connection settings (SSID, security type, and key or passphrase) are correct for your network.

Look at the lights on your Netgear wireless router.
The wireless indicator light should be green.
If it's orange or not on at all, your router is not sending a wireless signal.

Make sure all the settings on your Netgear configuration page are correct.
Most Internet providers use a dynamic IP address and DNS server addresses.
Some Internet providers require a login, and some do not.
To be sure, refer to the configuration information your Internet provider gave you when your Internet access was installed, or call your Internet provider's technical support number.
Click on "Wireless Settings" on the navigation bar on the left-hand side of the page.
If you were not able to reach the configuration page wirelessly and had to connect to your Netgear router with an ethernet cable, make sure these settings are still as you defined them when setting up your network.
If not, either change the settings to suit you, or change the configuration of your wireless card to match these settings.
Be sure to click the "Apply" button if you make any changes.

Click "Router Status" on the navigation bar on the left-hand side of the page.
Under "Internet Port," check your IP address.
If the address begins with 169.254, you're not communicating with your cable or DSL modem. Unplug your cable or DSL modem from its power source for 20 seconds, and plug it back in. Wait two minutes, and refresh this page.

If your IP address still begins with 169.254, there is a problem either with the cable connecting your Netgear wireless router to your cable or DSL modem, or with the modem itself.
If your IP address is 0.0.0.0, there is a problem with your Internet connection, and you should call your Internet provider's technical support.

Record all your configuration information before trying to reset your Netgear wireless router to the factory defaults.
Resetting may fix your problem, but it will wipe out all your configuration information, and you will have to reconfigure your Netgear router from scratch afterward.
To reset most Netgear routers, use the tip of a pen or an unbent paperclip to press and hold the reset button on the back of the router until the test light blinks.
Release the button, and wait two or three minutes.
Connect to the router's configuration page in a Web browser.
Log in with the default username and password, and configure your router.
You may have to connect to the router with an ethernet cable to perform this initial configuration.

Jul 12, 2013 | NetGear Computers & Internet

1 Answer

The internet icon on the NetGEAR wireless router is orange and their for will not connect me to the internet, so basically i need to turn it from Orange to green and then ill be in heaven :)


Ok follow these steps 1, unplug everything router computer modem that is running into the router
2. plug up the modem from your internet provider, wait for 3 minutes then plug the ethernet cable into the number 1 slot on the router or the one marked internet. wait untill all the lights are green then plug the ethernet cord into your desktop computer or connect to the router wireless.

Chris Thrash
B52Computers

Jan 22, 2011 | NetGear WGR614 Wireless Router

1 Answer

Have 2 computers connected to Netgear WGT624NA router via ethernet connectors and have operated well for over a year. Now have gotten DSL and have run phone line to modem and via ethernet cable have...


Have you tried to reset router. It has to be done in order.
1. unplug router
2. unplug modem
3. shut down computer and restart after waiting 1 min
4. after restarting computer plug power back into modem and wait for all the lights to start blinking
5. after the modem is working plug power back to router and plug in the computer with ethernet cable and make sure you have internet,
6. try to link up with wireless,
If this does not work you will have to setup the router for wireless if it is att wireless you will have to call them to give you the password to set it up.

Jan 10, 2011 | NetGear WGT624 Wireless Router

1 Answer

Netgear router is not connecting to internet but i can connect if i plug Ethernet directly into computer from modem


Unplug the modem and router for at least two minutes and till all the lights go off . Then plug the modem back in. Then plug the router back in and it should work. Hope this helps :)

Dec 27, 2010 | NetGear WGR614 Wireless Router

1 Answer

I have a NetGear WNR834M that keeps dropping the signal. Connecting PC directly to the modem I have no problems maintaining signal.0


I too experience a similar issue with the wireless connection dropping. My wireless devices are within a 20-30 foot distance from the router and all of the devices loose conectivity so I know it's not just a specific device.

My WNR834M is running version 1.4.23NA. The logs file doesn't show anything except for one timestamp the last time it was reinitialized (a forced reboot).

The router's WiFi Channel is set for AUTO and is currectly using Channel 1 (found under Maintenance

Sep 08, 2010 | NetGear RANGEMAX WNR834M Router...

1 Answer

Motorola Surfboard 4220 not working with my Netgear WGT624 router


Make sure that you have the ethernet cord from your modem plugged into the WAN/Internet port on your router. Then unplug the power cord from your cable modem and plug it right back in. After the modem fully comes back online, unplug the power cord on the wireless router and plug it back in. wait 30 - 60 sec and then try and connect.

Most cable companies only allow one active"CPE" at a time for internet access. All this means is when you change what is connected to the cable modem you must always reboot the cable modem to allow access.


Hope this helps. Let me know if it does not work.

Please rate.

Mar 23, 2009 | Arris SURFboard SB4220 Modem

1 Answer

Netgear MR814 won;t connect


wireless problem is there re-configure the wireless router go to the wireless option then cilk right information then you get it

Mar 04, 2009 | NetGear MR814 Wireless Router

1 Answer

Problem with initial install


hello!

-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on
Step 7: test the Internet connection on both pc

if this still didnot work, upgrade the firmware of your router

May 30, 2008 | NetGear WGR614 Wireless Router

1 Answer

Network Cable Unplugged


mairelina, if all was well 2 days ago then resetting the router should fix your problem. usually a small button on the back of the router.

chelliepooh, you need to check that the router's wireless function is on. connect using the ethernet and go to the config page (usually 192.168.1.1) make sure wireless is on and security is set to wpa-psk.

May 19, 2008 | NetGear WGR614 Wireless Router

1 Answer

Can't connect via my wireless router to the internet - but my cable modem is fine!


Hi!

Do you know how to check the IP address of your computer?

Maybe you need to reconfigure the router.

May 04, 2008 | NetGear RANGEMAX WNR834M Router...

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