Question about HP Photosmart C5180 All-In-One InkJet Printer

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HP C5180 scanner won't scan an image

C5180 works for printing pictures from memory card. I tried to use it to scan a drawing from paper, but all I get is a solid black image. It's about a year old., has not been heavily used. Any ideas?

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  • Anonymous Jun 13, 2008

    I have the same problem..it will only scan 2 pics and then after that it says no memory card when there is one in there.

  • hammr75 Jul 16, 2008

    Will not scan. It responds in every other way, except for scanning. Says there is no network connection. Yet I have no problem printing from Word, Power Point, etc., and I have no problem copying. WTF?

  • Anonymous Sep 01, 2008

    Same problem - prints but does not scan, shows software problem, but all the software is original.

  • Anonymous Sep 03, 2008

    I have the same problem. I get an error communicating with the scanner or scanner in use message we I try to scan. I have had the scanner working on two occasions only to come back the next day & get the same old message.

  • tritongale Oct 17, 2008

    Similar problem. New HP TouchSmart Computer with Vista and New (refurbished) HP C5180 with Vista original software provided. Won't scan. Gets error messages. Was on HP tech support to India for FOUR HOURS and got it to scan 2 images to Word. Nothing to e-mail, file, etc. Next day, back to zero. Same error messages.

  • kenwelker Dec 10, 2008

    won't scan from computer

    works with xp but not vista

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I'm running Windows Vista 64bit Ultimate Edition. Have the C5180, all-in-one. HP Solution Center continually closed, saying No HP Devices Found. I completely uninstalled the printer software, using the install utility. Then, using Add/Remove Programs, removed all of the other HP software on my PC. Then deleted the HP directory (in program files x86), and removed the HP registry key under software in both HKEY_LOCAL_MACHINE & HKEY_CURRENT_USER. Then rebooted. Once that was done and back up, I reran the install utility, but this time I followed the steps below (from here - http://hpanswers.blogspot.com/2007/12/no-hp-devices-detected-hp-solution.html):

Click on next until you get the below three options
(i) Recommended

(ii)Custom-------------->Select This

( iii)uninstall

Choose the custom install and click on next, ****

At begining of the installation, It gives you to 2 options

I) Yes, Check for updates..........

II) No, I prefer to do it Myself--Select this option and click on next

Immediatley in the next window ,you will have long list of softwares with the empty check boxes beside them.DO NOT select(check) Hp update, check rest of them and click on next to continue the installation.

You will able to open the HP solution centre with No errors.

Additionally, I did the following 2 steps, that I mostly found here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897551&lc=en&dlc=en&cc=us&softwareitem=oj-54112-1&os=2093&product=1153481&rule=9653&lang=en)

Add the following files to the Trusted programs list:

*
hpqkygrp.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqscnvw.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqste08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqtra08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqthb08.exe , located in the C:\program files\HP\digital imaging\bin directory.


Open the following ports on the firewall utility by following the instructions provided by the manufacturer:

*
UDP ports: 161, 427 and 137
*
TCP ports: 9220, 9500 and 9290

Posted on Dec 12, 2008

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Posted on Jan 02, 2017

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My HP 6280 will not print the full picture after it has been scanned. I put it in the right hand corner, chose the correct paper size and it still won't print correctly. Can you please help


Check corner marking for placing the document, place the document & scan through system, verify whether you got full scanned image? if not adjust the placement in correct position, once its OK, go for print there select correct image size(could be 100%) & paper size..I hope it will solve the issue..Best of luck

Sep 25, 2011 | HP Photosmart C6280 Printer

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Can you just give me a link or quick advice on scanning with HP photosmart c5180? I would like to to scan and save to disk/save to laptop.


Scanning with HP Solution Center Software in Windows
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02455373&cc=us&lc=en&dlc=en&product=1153481&tmp_track_link=ot_search#N43

FROM THE MANUAL ON PAGE 14 http://h10032.www1.hp.com/ctg/Manual/c00737535.pdf Scan an image You can start a scan from your computer or from the HP All-in-One. This section explains how to scan from the control panel of the HP All-in-One only. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) must also be installed and running on your computer prior to scanning. ? On a Windows computer, look for the HP Digital Imaging Monitor icon in the Windows system tray (at the lower right side of the screen, near the time) to verify the software is running. Note Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software. ? On a Mac, the software is always running. Tip You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to scan images, including panorama images. Using this software, you can also edit, print, and even share your scanned images. For more information, see the onscreen Help that came with the HP All-in-One. To save a scan to a memory card 1. Make sure your memory card is inserted into the appropriate slot on the HP All-in- One. 2. Load your original print side down in the right front corner of the glass. 3. Press the Scan Menu button. 4. Press to highlight Scan to Memory Card, and then press OK. The HP All-in-One scans the image and saves the file to the memory card in the JPEG format. To scan a photo and reprint it 1. Press Reprints. 2. When prompted, load your original photo print side down on the right front corner of the glass, and then do one of the following: To reprint your original photo using the default print settings ? Press Print Photos. To change print settings before reprinting your original photo a. Press OK. Basics Guide 13 HP All-in-One overview b. Press or to highlight a paper size, and then press OK. The paper size choices available vary depending on your country/region. Note Depending on the paper size you choose, you might be prompted to choose a layout for the photos on your pages. c. When the Fix Faded Original? prompt appears, highlight Yes or No as appropriate, and then press OK. The HP All-in-One scans your original and shows a preview of the photo on the display. d. Press OK to display the selection menu. Tip If you want to print more than one copy of the selected photo, press to highlight Copies, and then press OK. Use the arrows to increase or decrease the number of copies. If you want to edit the photo before printing, press to highlight Edit Photo, and then press OK. e. Press to highlight Done, and then press OK. The Print Summary screen appears. f. Press or to highlight one of the following options, and then press OK. Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and time stamp on your photo. By default, the Paper Type is set to Automatic and the Date Stamp setting is set to Off. If you want, you can change the defaults of these settings with the Set New Defaults option. Print Preview Displays a preview of what your printed page will look like. This enables you to verify your settings before printing and wasting paper and ink on potential mistakes. Print Now Prints your photo with the size and layout you selected. To scan to a computer 1. Load your original print side down in the right front corner of the glass. 2. Press Scan Menu. 3. Press to highlight Scan to Computer, and then press OK. 4. If the HP All-in-One is connected to one or more computers on a network, do the following: a. Press OK to select Select Computer. A list of the computers connected to the HP All-in-One appears on the display. Note The Select Computer menu might list computers with a USB connection in addition to those connected through the network. Chapter 1 14 HP Photosmart C5100 All-in-One series HP All-in-One overview b. Press OK to select the default computer, or press to select a different computer, and then press OK. The Scan To menu appears on the display, listing the applications on the selected computer. If the HP All-in-One is connected directly to a computer with a USB cable, proceed to step 5. 5. Press OK to select the default application to receive the scan, or press to select a different application, and then press OK. A preview image of the scan appears on your computer, where you can edit it. 6. Make any edits to the preview image, and then click Accept when you are finished.

Jun 05, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My scanner when it scans there are little lines accross the picture it does not matter if I print it straight out or save it anything scanned HP photosmart c5180 all in one any thoughts


if the lines are in the direction of paper feed, the problem is probably dirt or ink from ball points on the glass. Against the dark background it is very hard to see. Try alcohol on a clean cloth and scrub the glass vigorously.
It could be that the ink cart are getting plugged up or just needs replaced.

Nov 19, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Scanner will not scan to image only printer or memory card


If you are using Windows 7, check www.hp.com for an update on the appropriate driver download page - there is a know issue with the driver software that prevents scans from being saved anywhere.

Jul 31, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My HP photosmart C5180 does not print small letters well, infact it double prnts them. Also when scanning, documents have to be scanned as pictures otherwise the printing gets messed up.


update the printer driver. you can download the latest printer driver from the printer manufacturer's web site then restart the computer

Jun 11, 2010 | Electronics - Others

1 Answer

My Inspiron 531 has vista os. recently, i had to


You would need to download the software for your printer again and then install it on your computer. You can download it from here. Once it is installed, look for the scanner icon or HP Director which would have scanner icon.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=1153481

Download the first link from the list.

Nov 18, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Can I scan pictures to my computer?


Yes ... your all-in-one can print, copy and scan.

From:

http://h10032.www1.hp.com/ctg/Manual/c00737535.pdf

Scan an image

You can start a scan from your computer or from the HP All-in-One.
This section explains how to scan from the control panel of the HP All-in-One only. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) must
also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the Windows system tray (at the lower right side of the screen, near the time) to verify the software is running.
Note Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to scan images, including panorama images. Using this software, you can also edit, print, and even share your scanned images. For more information, see the onscreen Help that came with the HP All-in-One.

To save a scan to a memory card
1. Make sure your memory card is inserted into the appropriate slot on the HP All-in- One.
2. Load your original print side down in the right front corner of the glass.
3. Press the Scan Menu button.
4. Press to highlight Scan to Memory Card, and then press OK.
The HP All-in-One scans the image and saves the file to the memory card in the JPEG format.

To scan a photo and reprint it
1. Press Reprints.
2. When prompted, load your original photo print side down on the right front corner of the glass, and then do one of the following:
To reprint your original photo using the default print settings
➔ Press Print Photos.
To change print settings before reprinting your original photo
a. Press OK.
Basics Guide 13
HP All-in-One overview
b. Press or to highlight a paper size, and then press OK.
The paper size choices available vary depending on your country/region.
Note Depending on the paper size you choose, you might be prompted to choose a layout for the photos on your pages.
c. When the Fix Faded Original? prompt appears, highlight Yes or No as appropriate, and then press OK.
The HP All-in-One scans your original and shows a preview of the photo on the display.
d. Press OK to display the selection menu.
Tip If you want to print more than one copy of the selected photo, press to highlight Copies, and then press OK. Use the arrows to increase or decrease the number of copies.
If you want to edit the photo before printing, press to highlight Edit
Photo, and then press OK.
e. Press to highlight Done, and then press OK.
The Print Summary screen appears.
f. Press or to highlight one of the following options, and then press OK.
Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and
time stamp on your photo.
By default, the Paper Type is set to Automatic and the
Date Stamp setting is set to Off. If you want, you can
change the defaults of these settings with the Set New
Defaults option.
Print Preview Displays a preview of what your printed page will look like. This enables you to verify your settings before printing and
wasting paper and ink on potential mistakes.
Print Now Prints your photo with the size and layout you selected.
To scan to a computer
1. Load your original print side down in the right front corner of the glass.
2. Press Scan Menu.
3. Press to highlight Scan to Computer, and then press OK.
4. If the HP All-in-One is connected to one or more computers on a network, do the following:
a. Press OK to select Select Computer.
A list of the computers connected to the HP All-in-One appears on the display.
Note The Select Computer menu might list computers with a USB
connection in addition to those connected through the network.

Jul 06, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Scanning


Right click on the card in My Computer.

Click Properties, Uncheck READ ONLY

Jun 06, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

POOR QUALITY PICTURES FROM MEMORY CARD


Gota be a printer fault, either in the printer itself or the printer/pc communication software, could possibly be corrupted, maybe you should try a reinstall of all printer software as first step

Sep 21, 2007 | Cameras

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