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New power adapter sizzles

I purchased a new power adapter online for this computer. The original part number appeared to be no longer available and the number subbed up to an adapter that had a higher wattage, but they said it should be no problem. When it was plugged in, it smelled hot and sizzled, so it was disconnected immediately. There is some confusion, because when i look up this model, the adapter is 2 prong.. but the one with this computer is 3 prong.. this is why i used the part number off the adapter rather than using the model number... have I ruined my computer?? (adapter was replaced because the old one gradually stopped charging, had to hold the power cord at certain angles to get the current to go through, and then stopped charging altogether.)

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  • quietfaith Jun 11, 2008

    The battery was already drained so there is no starting it with a battery. A universal adapter of the same wattage and voltage, etc has now been tried. But there was no response from the computer.

  • quietfaith Jul 05, 2008

    So I took the computer into the service department where it was purchased. They said they would get back to me in 3 to 5 days and tell me what they found. Well after not hearing from them for over 3 weeks I called back and they couldnt even remember my bringing the computer in. Then they said they had to send out the computer and would find out the progress. The next day they called saying the computer had been dropped numerous times (it had not) and that the motherboard was cracked and that is why it would not charge. Now the problem with the charging happened gradually, and at first could be controlled by holding the power cord into the computer... does this sound like a motherboard problem??? and can a motherboard crack on its own??

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Quietfaith,can you start it with the battery?
I would not of used the higher wattage. you may of fried it. I would try a new adapter of the same wattage

Posted on Jun 08, 2008

  • Thomas Christopher
    Thomas Christopher Jun 11, 2008

    then the battery voltage board is bad.

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