Question about Posiflex Jiva 5800 All-In-One (tp5815r2w2k) Network Terminal

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JIVA TP-5800 touchscreen problem

After a new installation of XP Pro, we installed the latest drivers forthe TP-5800 on two stations and at first everything was workingproperly. A few days later, the touchscreen was not working on one ofthe stations. Touching the screen would result in the pointerappearing to the left and lower than the actual point touched. Thenext day the same behavior occurred on the second station. On thatsecond station, we reinstalled the drivers exactly as instructed in thereadme file and subsequently we were able to use the calibrationprogram to correct the problem. However, following the exact sameprocedure (several times), we have not been able to correct the problemon the first station. After we reinstall the drivers for the keyboardand mouse and restart, the problem persists. Moreover when we attemptto run the calibration program, it allows us to touch the test pointsin the lower left and upper right corners of the screen, but when wetouch the final yellow test point in the center, the pointerconsistently appears to the left about midway between the left edge ofthe screen and the center of the screen and slightly lower than thevertical center. The calibration program then reports that the correctarea was not touched and it restarts. It should be noted that theentire time the mouse behaves normally and correctly. Also, bothstations have identical hardware including mouse and keyboard. Bothstations have new installations of XP Pro.

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  • 3 more comments 
  • Francis Sumulong Nov 24, 2008

    can you help us to configure the touch screen using the fedora 5 or 7 OS? does the machine supported by linux?

  • Francis Sumulong Nov 24, 2008

    JIVA TP-5800 touchscreen problem... we use fedorta core 5 or 7, any one can help us to configure its touch screen.... what driver or packages we need to install????? guys hope you reply i need it ASAP

  • paul_jlopez Dec 02, 2008

    mouse is not working and when I touch the screen it beeps

  • thang69 Jan 22, 2009

    I have the same problem, click lower left , then right top corner then when I click on the yellow box in the middle the arrow click at the spot under the yellow box. It keep repeating itself over and over. Can't seem to find a solution to this, can you help?

  • brian Nov 04, 2012

    where can I get a replacement glass screen?



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  • 82 Answers

Try cleaning the touch screen glass between the glass and the frame, if that fails, you need to replace the touchscreen glass

Posted on Aug 27, 2010


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When i install the drivers for TP-Link WN353GD adapter, I already get a warning that it may not be compatible with my system. Currently i am running Win XP SP 2. Is there sometime i can do to overcome...

Update your Wireless Adapter firmware @

There are 3 versions for your product(TP-LINK TL-WN353GD, Important***select the correct firmware version to update. Then download the latest drivers(Setup Utility) & and install the drivers for your adapter from the TP Link site.
Link - How to look over the hardware version on a TP-Link device?

Hope it helps.

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When i try to install win xp does not find the lan port even if allready have the lan driver. What do i do ?

make sure you have the right driver, posiflex uses 2 different nic chip depending on which motherboard your system uses.

Jun 15, 2010 | Posiflex Jiva 5800 POS Workstation - P/N...

1 Answer

Can the screen be changed with out exchanging the whole unit

Yes, you can replace just the touchscreen and/or the lcd screen

Jan 04, 2010 | Posiflex Jiva 5800 All-In-One...

1 Answer

The pointer is not stay still, it's moving fast and inch apart!

try cleaning the touchscreen there might be some dirt between the screen and the frame, if that fails, you need to replace the touchscreen

Dec 19, 2009 | Posiflex Jiva 5800 All-In-One...

1 Answer

Need to replace the hard drive. TP-5800 Series

You need to remove the front cover of the monitor. Be careful not to tear the vga and touchscreen ribbon cable. Next there is a metal plate that you need to remove by unscrewing 1 screw. The hard disk should be accessible then

Dec 17, 2009 | Posiflex Jiva 5800 All-In-One...

1 Answer

Broken screen

yes, you can replace the touchscreen glass

Oct 06, 2009 | Posiflex Jiva 5800 All-In-One...

1 Answer

Purchased used Jiva POS system

Jiva is just the manufactures name for the terminal they make. It has a microsoft operating system, usually xpPro. You can use any Restaurant POS software on it as long as it is compatable.

To get help with the software side you need to know what the name of the software is and contact them. Most software is propiertary to the previous customer and you will have to pay for a name change, support, reprogramming etc.

Contact a local POS reseller in your area, they might be able to help or leave some contact info and I will try to help


Feb 11, 2009 | Posiflex Jiva 5800 POS Workstation - P/N...

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