Question about Compaq Presario-Notebook 900 Series Video Boards- DQ044-69002 (DQ04469002)

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Svideo for laptop

Hey there.
I will try and find manufacturer drivers for my laptop but, the dvd drive does not read dvd discs anymore. Otherwise I would just reformat using the recovery. That would put it back to manufacterer state. System Restore is not an option either. So, do you have any idea where I may download drivers for my laptop to correct this problem?

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Yes, just post your model number to this forum and send it to my email to notify me that you are ready.innocent.asia@yahoo.com

Posted on Jun 14, 2008

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2 Answers

Dvd/cd is not working


You can follow these methods to try to isolate and resolve the problem. Use these methods in the order in which they are presented.

Method 1: Clean the disc

When you have problems with a CD or DVD drive, always check the disc first to see whether it is damaged or dirty. To clean the disc, follow these steps:

1. Remove the disc from the drive.
2. Clean the disc with a disc cleaning kit or by gently wiping the silver side of the disc from the center outward with a dry, soft, lint-free, cotton cloth.

Note Do not use a paper cloth, and do not use a circular motion to clean the disc. These can scratch the disc.
3. Reinsert the disc in the CD or DVD drive.
If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to step 4.
4. Try again to clean the disc by using a cloth dampened with water, or dampened with a commercial CD or DVD cleaning solution.
5. Dry the disc thoroughly, and then reinsert it in the CD or DVD drive.
6. If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to method 2.

Method 2: Check the disc for damage

If the disc is clean, check whether it is damaged. To do this, follow these steps:

1. Remove the disc from the drive, and then examine the disc for scratches or cracks.
2. If the disc is damaged, try another disc to see whether the CD or DVD drive can read it.
3. If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.
If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement.

Method 3: Try a different disc drive

If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps:

1. If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc.
If your computer does not have more than one disc drive, you can insert the disc in a different computer.
2. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5.
If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4.

Method 4: Make sure that the disc is compatible with the drive

Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive.

* A DVD disc is incompatible with a standard CD drive.
* A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs.
* A DVD disc is incompatible with a drive that does not have a DVD logo on the front.

If the disc is compatible, go to method 5.
If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement.

Method 5: Use Windows Update to check for updated drivers
If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing.

Good luck

Jan 21, 2011 | Computers & Internet

3 Answers

Toshiba Disc Drive Not Working


Please can you tell me what operating system you are using ie XP?

If you go to my computer can you see the disk drive listed ie pic of mine, notice I also have a external drive attached (x)
764026c.jpg

Jan 29, 2008 | Computers & Internet

2 Answers

Dvd ram can not read cd.


I had the same problem, this is what worked for me.... I opened the cd/dvd drive on the side of my laptop and gently cleaned the small laser and hey presto it worked, can now erase,read and play my discs.Give this a try it only takes a few seconds. Good Luck

Apr 20, 2009 | Acer Aspire 4315 Notebook

1 Answer

CD/DVD player doesn't read disc


Unless it's a hardware problem, (physically damaged, replace drive), then it sounds like a driver issue. Over time drivers (the software that runs the hardware) can be corrupted, get into a compatability conflict with new programs, or lost by the system. You obviously can't reinstall the drivers from your recovery discs, but you can (usually) download them from your manufacturer's website.

In your Start menu's search, type Device Manager. Open DM and expand the + next to DVD/CD-ROM drives.

If your drive is not listed in there, then it's not installed, download it's software from your manufacturer's website.

If your drive is listed but has a 9b861c0.gif next to it, then there's a driver problem. Double click the drive and note what it says under "Device Status" on the General tab. Go to the Driver tab and click "Update Driver..." Choose "Search automatically for updated driver software" and Windows will search both your computer and the internet for the proper drivers for your device.

Even if your drive is listed and it's status is "device is working properly" you may still need to reinstall the drivers. Often there can be a driver conflict that your computer is not aware of to report back. In any case, before replacing the drive you'll definately want to try fixing the drivers.

Hope this helps

Feb 26, 2009 | Toshiba Satellite U300-ST3091 Notebook

1 Answer

Cd drive showing instead cd-rw/dvd drive


Step 1: Unplug any cables that are connected loadTOCNode(3, 'moreinformation'); a. Unplug any cables that are connected to the video outputs of the computer. b. Try to read the disc again. c. If you still experience problems with the disc, go to step 2.
Step 2: Update the DVD driver loadTOCNode(3, 'moreinformation'); a. Contact the manufacturer of the DVD Drive to obtain an updated driver for the DVD drive, and then follow the manufacturer’s instructions to install the driver. b. Try to read the disc again. c. If you still experience problems with the disc, go to step 3.
Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder loadTOCNode(3, 'moreinformation'); a. Contact the manufacturer of the DVD Drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer’s instructions to install the decoder.

Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. b. Try to read the disc again. c. If you still experience problems with the disc, make sure that the sound card in the computer is compatible with the DVD drive.

Note Hardware and software decoders usually need a sound card to play back DVD movies. d. Try to read the disc again. e. If you still experience problems with the disc, contact the manufacturer to obtain a new disc. .
Remove Duplicate Drives loadTOCNode(2, 'moreinformation'); Remove any duplicate CD-ROM or DVD drives being loaded by Windows. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. On the Device Manager tab, click View Devices By Type. 4. Double-click the CDROM or DVD branch to expand it. 5. Note the properties for each device listed in the branch. To do this: a. Click a device, and then click Properties. b. Click each tab in the device properties dialog box, and then record the device information and settings. c. Click OK. 6. Click OK, and then close Control Panel. 7. Restart Windows in Safe mode. To do this, use the appropriate method for your version of Microsoft Windows.

Aug 02, 2008 | Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo...

1 Answer

Dvd problem


i think it might be software related if your lucky and not a hardware problem.

what you should try is update your dvd drives firmware which should be listed on your manufactures website, if not (which is most cases) use google by typing in 'make model firmware' (the actual word firmware not yours)

good luck

Jul 20, 2008 | Computers & Internet

1 Answer

My samsung dvd rw combo is not reading any DVD. it is only reading cd.


To work around this issue, open Control Panel, and then follow these steps to configure the DMA/PIO settings for a controller: 1. Click Start, click Run, type devmgmt.msc, and then click OK. 2. Expand IDE ATA/ATAPI Controllers. 3. Right-click the controller that you want to configure DMA/PIO settings for, and then click Properties. 4. Click the Advanced Settings tab. 5. In the Transfer Mode box, click either PIO Only or DMA if available

Troubleshoot DVD problems loadTOCNode(2, 'moreinformation');
Step 1: Unplug any cables that are connected loadTOCNode(3, 'moreinformation'); a. Unplug any cables that are connected to the video outputs of the computer. b. Try to read the disc again. c. If you still experience problems with the disc, go to step 2.
Step 2: Update the DVD driver loadTOCNode(3, 'moreinformation'); a. Contact the manufacturer of the DVD Drive to obtain an updated driver for the DVD drive, and then follow the manufacturer’s instructions to install the driver. b. Try to read the disc again. c. If you still experience problems with the disc, go to step 3.
Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder loadTOCNode(3, 'moreinformation'); a. Contact the manufacturer of the DVD Drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer’s instructions to install the decoder.

Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. b. Try to read the disc again. c. If you still experience problems with the disc, make sure that the sound card in the computer is compatible with the DVD drive.

Note Hardware and software decoders usually need a sound card to play back DVD movies. d. Try to read the disc again. e. If you still experience problems with the disc, contact the manufacturer to obtain a new disc

Jul 19, 2008 | Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo...

10 Answers

Hp Pavilion dv6000's dvd-rw won't work


Hi, i use an HP pavillion dv6000 with Optiarc dvd rw ad -7561a ata (light scribe). i tried installing a softwear after which my dvd rom will not work it was complaining of driver corruption. i did uninstall and re- installed th driver from the system hard drive. but it will not install correctly. my computer can also not read drive E anymore. can some one help please.

May 01, 2008 | HP Pavilion dv6000z Notebook

1 Answer

DVD drive cannot recognize DVD disk, but can read other CDs


I'm assuming you have tried a different dvd also and no joy, but it may need a lens clean or it is unable to read dvd anymore as the tracks are closer together than a cd and the alignment of the laser is faulty. Notebook roms are replaceable but only mainly from your notebook manufacturer. You could also use an external dvd writer via usb, although this then doesn't make your notebook as portable, if you need to read a dvd disc.

Jan 25, 2007 | Dell Latitude C640 Notebook

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