Question about Toshiba HD-A30 HD-DVD Player
If your HD-DVD player has been locking up after a recent firmware update, you may wish to attempt rebooting/resetting the unit before considering any kind of repair option.
First I would suggest seeing if you can enter the "Setup" menu from the "Welcome" screen. If you are able to do so, under the "Maintenance" option there should be a command called "Initialize." After selecting this command, you will need to turn the player off and unplug it for several minutes. This should cause the unit to reset.
If doing so does not resolve the problem, you may wish to then look for a pinhole reset button on the back or underside of the player. Typically players that have a reset button will return to their original factory settings when this button is depressed. Please keep in mind that not all HD-DVD player models will have such a feature, so you may wish to refer to your owner's manual documentation for more information.
Alternatively, many products (DVD players, computers, etc.) will have what is often referred to as a "soft reset." This is typically done by pressing and holding the power button down for 10 to 15 seconds.
Should your player still be stuck on the "Welcome" screen after trying all of these, you may need to contact Toshiba or a local repair technician for further assistance. Remember that if you are unsure where your local repair facility is, you may always obtain service and repairs by bringing your player into your local Best Buy™ store.
Hope this helps you out.
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Posted on Jun 09, 2008
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