Question about Philips Audio Players & Recorders

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I have a philips gogear sa178, and i tried to update the firmware and now it doesn't work at all.. It won't come on or even do anything when I connect it to the USB. What can I do, other than consider it bricked and throw it away.

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  • uknowibeme Jun 08, 2008

    how do i re-install it

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  • Master
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You erased the manufacturers program and now have to have it installed.

Posted on Jun 08, 2008

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Sep 03, 2008 | Philips GoGear SA178 MP3 Player

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How can i installed


here are some ideas:
1. try to install the software again that came with the mp3 player.
2.get a firmware update by going to www.philips.com


Jul 05, 2008 | Philips GoGear SA178 MP3 Player

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HELP HELP HELP!!!!


Sounds like the firmware has corrupted. Install and run the Firmware Update software from the product CD.

Select the repair option and follow the on-screen prompts. This will re-load the firmware and should get your player working again.

Feb 20, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Wont stay turned on.



1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GoGear SA178 MP3 Player

2 Answers

Philips HDD1630 MP3 Player about 2 years old, no excessive use, won't charge any more or be seen by computer. Only shows low battery on screen then dies. I am a little technically incline, can anyone tell...


You may have to change the battery, but try Reset, Repair, and Update (firmware upgrade) first. Also, there is an FAQ on the Philips website for the computer does not recognize device issue (but only follow it AFTER you have tried reset, repair, and update).

Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

After repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

Feb 05, 2008 | Philips HDD1630 MP3 Player

1 Answer

MP3 keeps deleting everything


Here is something that might help from tha mp3 doctor which i have gotton, thogth I still need the deivce manger:

1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Hope that helps and I just toke this from what I was told.

Jan 25, 2008 | Philips GoGear SA178 MP3 Player

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