Question about Panasonic Home Theater System System

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Panasonic home theater system pt760

I just hooked up this home theater system but no sound comes out of the wireless, rear speakers. Help!

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  • inbh Jul 06, 2008

    Just hooked up my PT760 to my 50PZ85U and had the same problem.  I went through Avia 2 test sounds AND the test tone on the PT760 settings menu and nothing is coming out of the surround speakers.  I called the Panasonic number listed on the receiver ("If you need assistance...." 1-800-211-7262) and after getting a busy signal for the first 20 redials, i finally got through.  The guy was useless and didn't even know about the test tones in the setting menu and kept telling me that the surround speakers are not always used and I had to play an action DVD to get it to work.  I know enough to know that it's not the DVD. 


    The green light on the wireless unit is on which indicates that it has established wireless link to the receiver.  I would expect that this would not be the case if the unit was switched as suggested above.  Panasonic told me to call and authorized repairman (today is sunday, so will do tomorrow) to get it fixed.  Will update you with the solution....


    ian

  • duy817 Aug 01, 2008

    my SA-PT750 have the same problem.. transmitter plugged in, W1 stays solid, wireless reciever is green, and yet no surround.. usually the rear speaker suppose to make a hissing sound when its turned on, but now its like its not even turned on.. please help.

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Make sure you have put the transmitter for the wirless speaker in the slot on the back of the reciever, it is a slim white device that is about 3 to 5 inches long?? and maybe half an inch thick. and make sure it is put in the right way.

Then make sure the wireless speaker is plugged in to the wall outlet.

If this does not work for you it may require being taken in to an authorized panasonic service center. when one part of the wireless system fails (transmitter or reciever) they both must be replaced. they are not interchangable from one panasonic to another.
They have a code in each unit that lets the wireless speaker that came with it only work with the reciever it was sold with.

I have even seen times where the store that sells them swapped the transmitters of two units and then they had two customers very mad at them because the wireless speakers did not work for either person.

Let me know if I can be of any more help.

Posted on Jun 19, 2008

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