Question about Bosch Nexxt Premium WFMC6400UC Front Load Washer

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Bosch Nexxt Premium control panel cracked

My Bosch WFMC6400UC/01 washer control panel has developed cracks or complete breaks at every screw hole, as if every screw was over-tightened at the factory.  I can find few references to this specific model (purchased 7/5/04 at Lowes) on the Internet, and I can find no website that offers a replacement panel for it.  I want to replace it myself, but can't find the part. Any ideas on where to find it on the Internet?

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  • jcftoams Jun 20, 2008

    We have the same problem - called Bosch service center and it was repaired at no cost. Happened again and repaired again at no cost to us. Happened again and we haven't called back - it doesn't affect the washing capability. I think if I call again they will replace the unit altogether. This happened shortly after purchase though and it is still under warranty.

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4 Suggested Answers

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SOURCE: Bosch Nexxt Premium WFMC6400UC does not start

A faulty module or timer/control panel. Unless you are getting some form of error code in the way of flashing lights or otherwise. In which case refer to manual. Good luck.

Posted on Sep 26, 2008

  • 20 Answers

SOURCE: Washer will not spin

Clean water pump.

Posted on Feb 10, 2009

Macmarkus
  • 2605 Answers

SOURCE: Bosch Nexxt Premium WFMC6400UC washer will not

Hi there, In reading your post I'm not sure I know how to approach giving a solution. Would it be possible for you to expand your post and perhaps provide more details ? Does the unit have 120vac going to it ? ( is there any lights in the display ) Does it fill with water ? ( with either hot or cold ) Do you hear the door lock ? ( you should hear a "click" when the lock engages ) Has there been any error code displayed at anytime recently ? As you can see just by saying the "washer will not wash or spin" leaves more questions rather than possible starting places to help move you toward a solution. I will watch for you to reply. Thank you for coming to fixya, I hope we/I can assist you further. Macmarkus :)

Posted on Mar 29, 2010

Macmarkus
  • 2605 Answers

SOURCE: Bosch Nexxt Premium WFMC6400UC washer has error

Hi there,

Sorry to hear you`ve been stuck so long. The first thing to do is get any water out which may still be present.

As for the problem you`ve described, typically what this really means is an obstruction/debris inside the drain pump, specifically the button trap/lint filter insert preventing the unit from spinning or draining properly.

You haven`t mentioned whether you`ve checked the pump or not, so I`ll assume you didn`t. This is how...

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

  1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, I'd guess you could get wet. ( unless you`re lucky enough to be close to a floor drain )
  2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
  3. Find a drill bit or small screwdriver that fits in the hole in the round door.
  4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
  5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
  6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
  7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
  8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
The error code should be gone when you restart a cycle however, if the error return`s you`ll need to check further for blockages in the drain hose, or the bellows from the tub to the pump.

Ultimately you could have a faulty control, but not very likely.

Hope this help`s. Thank you for visiting "fixya", please take a moment to rate the solution provided here accordingly.

Let me know if you require further assistance. Good luck.

macmarkus :)

Posted on Apr 06, 2010

Testimonial: "thank you very much for the advice!!! we were able to open the washer' however the buttons are not working and the error message stays "

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