Question about Actiontec GT704WG Wireless Router (gs583ad3-01)

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Problems with internet

Internet is not working well. It's slower than usual and I can not open videos such as you tube videos. I also can not listen to the radio because doesn't work and I have also problems to talk with skype. Maybe one of my friends touch my computer but I don't know what he did, he sad he probably did something with firewalls but I don't know exactly. How can I have my previous connection???
please help me
I am not good with computers...

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  • tonara Jun 09, 2008

    Thanks a lot for your help. I already tried to connect another lab tob and I figured out that the problem is the router and\or my connection. In fact I tried to connect my computer with my neighbours wireless and it worked well. I could see videos and listen to the radio, but not with mine. Can you suggest something to do?

    thanks a lot. I appreciated a lot your help



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The first step is to determine if it's your computer being slow on the downloads, or is it the router being slow.

The best way to rule out your computer is not the problem is to get some friend who has a laptop to connect to your internet at your house.

If their laptop gets on the internet just fine and plays videos, then the problem is in your computer. If you are not computer savy, then I'd suggest taking it to your local computer store and have them check it out. (some do the check for free)

If they have the same problem with the internet connection then it's probably the router:

The actiontec GT704WG is a router normally provided from the Internet Service Provider (ISP). Contact your ISP and tell them that you internet is slow and that you would like for them to reset your configuration on your router. They either will do it themselves, or walk you through performing the steps.

Posted on Jun 08, 2008

  • Joe Shuler
    Joe Shuler Jun 09, 2008

    If your internet connection is DSL, and your phone is on the same line, ensure there are DSL filters on all of the phone lines in the house, and they are correctly installed. It happened on my DSL, the phone tech installed the filters but connected my phone to the DSL side of the filter and every time I got a call, I was kicked off the internet.

    Another suggestion is the have the ISP look into why your modem is so slow, and have them check the line quality.



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My you tube do not open most of the time ,how can I solve the problem? Need help

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Have you tried another browser? like Mozilla firefox or google chrome? Adobe flash player doesnt work on 64-bit Internet explorer and that usually is the cause of your problem. You can try opening a 32-bit internet explorer on your system though and check if youtube will work.

click on my computer, then double click on drive C. Look for the folder that has X86 on it. open it and look for the internet explorer folder. open it again and then double click on the icon that says Iexplore. It will open a 32-bit internet explorer. if that wont work. go to and download firefox.

Hope this helps.

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When i open any songs or videos on internet i cant hear anything no sound but when i am listening to songs and videos in my computer its working so please help me

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When i play a video it stops for a few seconds, then goes, then stops etc. It has happened for a while now for all videos.

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HI.I was watchinglive streaming but there is a eror sudenly.this eror:rtsp:// Can you help me...

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When you listen to the live audio/video stream, the sound or video skips, cuts out or buffers if the player doesn't have enough network bandwidth, it will buffer. Try increasing your player's buffering setting.Also:
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  • Close other unnecessary applications that may be open on your computer. Reboot your computer. If you have lots of other programs open, they may be using too much processor time and/or RAM for the player to work properly.
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Internet congestion can slow down the delivery of the stream, make it difficult for you to connect or cause buffering. Often the interruption is temporary. Please try to connect a few times at different times of the day, if possible. If you repeatedly have problems connecting, please notify your ISP - there are often quick fixes they can make when they learn about your issue.

Try the above steps you will find a solution to your problem....100% it will work.....

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