Question about Maytag Washing Machines

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I have an accute shaking-vibration problem coming out of both the wash&rinse cycle at intermediate speeds when the clothes are at their heaviest!had an A&E tech come out and no help.tryed to tell me i had a weak floor!before he came i had placed a 4x4 under the floor directly under the washer,held up by 2 house jacks.i also placed apiece of plywood directly under the washer before i called for help. all of this has not helped nor did the a&e tech.that they sent out!!he told me i had it as good as i could get it!! and that he couldn't help me!!! this was on june 5.I have since observed this:that the two shock absorbers on the motor side in the rear are much weaker than the two in the front!??is this by design or is this a manufacturing defect??hope you can help us. matag epic z-mdl#mhwz400tq00-serial#hlw1156282 also in high speed, washer runs very smooth! i have also purchased&installed the new antivibration pads,NO HELP! ABOUT READY TO RETURN WASHER OR REQUEST REFUND NEED SOME HELP. carrrid@aol.com phone#252-747-7279 very sincerely, DENNIS RIDER

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Vibrations are a problem with all machines in the spin cycle. First, try the machine without clothing and run it through a full cycle. If it doesn't vibrate...we've eliminated damaged equipment. Now, run with just a lightly packed load. If it's okay...the issue is related to excess loading of clothes or the fact that they distributed badly in the prior wash cycle. This can happen any time to any machine. Try re-arranging them.

What else you can do:

Make sure the machine is on a level surface that is FIRM ...seems you may have done that but make sure that the machine itself is level (use a spirit level to check!) with all 4 legs firmly touching the surface. To test, push on the top side edges of the machine to try to 'rock' it. It MUST NOT move. Some machines are more intolerant than others to imbalance. I doubt the shock absorbers you mention are the problem. If you can't get satisfaction with these steps, your dealer may be your only option.

Posted on Jun 08, 2008

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