Question about JVC Everio GZ-MG30US Camcorder

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Message appears but can not remove files

I also get the usb mass storage message on the screen and do not see the camera appear on my computer to grab off the files.

This used to work fine, but i recenttly upgraded my pc toa vista laptop.

any ideas? Also where can i download the software for the camera?

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  • JVC Master
  • 13,433 Answers

You can download manuals and software from
http://support.jvc.com/consumer/support/index.jsp

the camera should basicly appear in 'my computer' or in 'computer' as its called in vista these days. Other than that
try to import video - on windows media maker.

Posted on Jun 11, 2008

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The camera isn't supposed to do anything. You control the download from the computer, the camera is nothing more than a mass storage device like a disc drive.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa or Nikon Transfer.
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Your PC is seeing your camera memory as USB mass storage and this is OK. Nothing is wrong with this. Follow the screens and you will see that the computer will see your camera as USB mass storage, and when you open the folder on your computer the camera pictures will be there.
Windows is set up to see cameras as USB mass storage devices for simplicity, so your computer can accept pictures from any camera that connects by USB without needing special software.
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  2. Connect the larger end of the USB cable to an available USB port on your computer.
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  2. Connect the larger end of the USB cable to an available USB port on your computer.
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To Answer your question: If the PC says it safe to remove, this means that it has completed all data transaction between Camera and PC. The Camera will remain in the USB MASS STORAGE mode until the 5v USB is removed (USB cable disconnected from PC).

I suggest you read further and perform the procedure at the end of this LONG explaination. Sorry, I would have paraphrased if possible. The short version is that you do not need to worry about "Safely Removing" the camera.

The Term "SAFELY REMOVE HARDWARE" is misleading. You run no risk in losing the original data if it is already backed up from the location you are writing from. For EXAMPLE, if it is saved on the Camera and you are only copying from the Computer to the PC....there is NO RISK of losing the data on your Camera by disconnecting the USB without safely removing.

The process of "Safely Removing" the camera is necessary if your Camera is set to "Cache" data as it writes to the PC.

If you do not have the camera set to "Cache" as it writes to the PC, you Do Not need to safely disconnect as the Data has been immediately transferred and stored to the Computer Hard Drive.
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You may check if your Camera is set to cache using the following. These Cameras should be default "no caching"

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