Question about Maytag Neptune MDE5500AY Electric Dryer

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Control Button Issues

OK. We've got a Neptune dryer and it worked three days ago. But today, the control panel reads ON but we cannot turn it off or use the controls or start a load at all.

We looked at the circuit breakers which were all fine. And we even UNPLUGGED the dryer and then plugged it back in. It still reads the same way as before we turned it off.

Sears (where we bought it) wants to charge us just to look at it or make us pay an ungodly amount to extend the warranty. As this machine is only 4 years old, I'm infuriated by this situation.

Can anyone help or offer a suggestion?

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  • drjarnett Jun 09, 2008

    yep,all the lights are on, but they don't respond. Mine also beeps off and on. anyone figure this out?

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My two year old unit would not do anything, but lights on. Then they would go off, and nothing but opening the door would get them on again. Replaced electronic panel in Feb. 2008, under warranty, still cost $80. Worked until first of June, 2008. Ordered a new panel. Repairman suggested that the wall outlet may be defective, even though the lights were on. The Unit also would have the lights come on by themselves. Outlet replaced, dryer worked fine. We still replaced the panel board, as repairman was not sure exactly what was the problem. I was told that the panel costs about $300.

Posted on Jun 12, 2008

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