Question about Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Control Button Issues

OK. We've got a Neptune dryer and it worked three days ago. But today, the control panel reads ON but we cannot turn it off or use the controls or start a load at all.

We looked at the circuit breakers which were all fine. And we even UNPLUGGED the dryer and then plugged it back in. It still reads the same way as before we turned it off.

Sears (where we bought it) wants to charge us just to look at it or make us pay an ungodly amount to extend the warranty. As this machine is only 4 years old, I'm infuriated by this situation.

Can anyone help or offer a suggestion?

Posted by on

  • drjarnett Jun 09, 2008

    yep,all the lights are on, but they don't respond. Mine also beeps off and on. anyone figure this out?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My two year old unit would not do anything, but lights on. Then they would go off, and nothing but opening the door would get them on again. Replaced electronic panel in Feb. 2008, under warranty, still cost $80. Worked until first of June, 2008. Ordered a new panel. Repairman suggested that the wall outlet may be defective, even though the lights were on. The Unit also would have the lights come on by themselves. Outlet replaced, dryer worked fine. We still replaced the panel board, as repairman was not sure exactly what was the problem. I was told that the panel costs about $300.

Posted on Jun 12, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hello all, My MDE7500AYW Maytag Neptune Dryer was working today and just quit. It is plugged in and the drum light works when the door is open, close the door and nothing. No LCD display, no...


looking at schematics looks like you main control board is the faulty part. you have done a very good job of tracing the voltages from the source. been that all voltages are present and door switch is good the part left is the control board. here is the part# 33002886. you can find it at sears website or service center.

good luck to you.

Feb 15, 2011 | Maytag Neptune MDE7500AY Electric Dryer

1 Answer

Maytag Neptune MDE5500AYW panel lights work but not dryer


inside the control panel is a tech sheet that has some diagnostics on it . there is a membrane button test or something to that effect. I suspect that the start/pause button is the problem and you would need to replace the console w/touchpad.about $130-140 new. there are some used ones on ebay.

May 20, 2010 | Maytag Neptune MDE5500AY Electric Dryer

2 Answers

This is the 3rd time I have had this problem, my Neptune sensor touch pad dryer will not start, it reads 8.8 on the display. If I unplug the unit so that only one side has power (110), when you open the...


We have the same Maytag Dryer MDE5500AYW and after reading a few posts of possible fixes--Turn Power Off them back On to reset---Replace Control Board-- Then I saw APPLY HEAT to the panel control area AND IT WORKS. I put a small heater on the dryer top in front of the Control Board Panel Readout and after it warmed up the 88 went out and when I pushed Start It Works.

I think that cold weather has something to do with the problem. In Dallas it is 42 degrees outside and 70 degrees inside But the dryer vent is connected through the outside insulated brick wall and the cold air coming forom the outside vent makes the inside of the dryer COLD until the dryer is in operation.

Long story short--I will keep the heater handy in case It is needed until the weather warms up.

Roger

Dec 11, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Control Panel frozen. Displaying "8.8." Cannot reset.


controls were somewhat an issue with these. but service manual can be found in the maytag library at servicematters.com it will detail method of entering diagnostic and reading codes. post results

May 01, 2009 | Maytag Neptune MDE5500AY Electric Dryer

3 Answers

Maytag Neptune Dryer MDE5500AYW beeping and resetting itself


Ok , I replaced the control board. Still beeps continuously. Just sitting there, nothing else is on, just plugged in......beeep,beeeep,beeeeep,WTF man? I am about to turn this damn thing into an anchor and invest in more clothes lines! Maytag sucks. MAYTAG an acronym for...
Maybe
All
Your
Technicians
Agree;
Garbage...

May 16, 2008 | Maytag Neptune MDE5500AY Electric Dryer

5 Answers

Control pannel wont cut on and dryer wont start


We are having the same problem. We have the Neptune dryer MDE5500AYZ. The control panel doesn't come on. We know it's getting electricity as the light in the dryer is on. Is there a reset button in the dryer?

May 12, 2008 | Maytag Neptune MDE5500AY Electric Dryer

9 Answers

Dryer not working


Front Panel lights not working? Dryer inside light does work? I fixed this twice already on my dryer. Please read this whole explanation I live in New Orleans where the humidity is very high. I have a laundry room where my Washer and Dryer reside. Kenmore HE4T. I noticed that when I shut the laundry room door, my central A/C pulls hot air from outside the house via the dryer exhaust duct. This causes moisture to build on the inside of the dryer and especially the front control panel. Did you ever see moisture on your dryer?s door even when there were no clothes in it? The moisture collects on the Silicon board that controls the dyers function and basically causes a short. This is what I do to fix it. You will need a ΒΌ nut driver or socket. 1. Confirm that you have power to the dryer <- is the inside dryer light on when you open the door. YES- keep reading.. NO ? find the circuit breaker and reset it. 2. UNPUG THE DRYER! ! ! ! ! ! ! ! 3. Find the 3 screws in the back of the dryer that hold the dryer lid on. Unscrew them and slid the lid back and lift off. Is there moisture on the inside of the lid? 4. Find the 2 screws that hold down the front control panel. They should be silver and will be on top. Do not remove the inside gold screws. 5. Find the 3 screws that hold down the power control panel on the top left side of the dryer. Probably has a high voltage warning sticker on it. 6. Lift the power control panel (sheet metal) part and move it to the right so it lays on the dyers drum. There are some wires attached to it and unless you are a very handy person, I wouldn?t remove them. 7. Lift the front control panel straight up until it comes out of the dryer. There should be some wires that attach this piece to the power control panel. If you are handy, you can remove these 2 clip-on wires from the power control panel by squeezing the black connector locking clip and releasing it from the panel. 8. If you flip the control panel around you may notice moisture on the green silicon chips. Get a hairdryer and take your time to dry them. 9. Dry all components of the dryer with a hairdryer. 10. Put everything back together except for the lid and all the screws. Remember that the front control panel slides down first and then the power control panel sits on top second. Plug the dryer in and see if you get lights, but don?t start the dryer. Unplug the dryer and replace all the screws and the lid. The problem is that once the dryer gets wet from the moisture, it never dries enough for it to start working again. This is a bad design from Sears/Whirlpool. I learn my lesson that just because its more expensive doesn?t make it more better. I now keep my dryer and washer door open all the time even when there are no clothes in it. This lets the moisture escape into the house rather than collect in the dryer. I hope this helps at least one person. Thanks Jason Kennedy from New Orleans

Nov 19, 2006 | Kenmore Elite HE4 Electric Dryer

Not finding what you are looking for?
Maytag Neptune MDE5500AY Electric Dryer Logo

Related Topics:

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Dryers Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Tim Whalen

Level 3 Expert

3056 Answers

Are you a Maytag Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...