Question about AT&T Blackberry Curve 8300 Smartphone

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Trackball does not function

When I press the trackball nothing happens, it rolls from item to item oK but will not open any items

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It needs to be replace.
they cost $9 at www.blackberry8100parts.com
very common problem with the blackberry phones

Posted on Jun 14, 2008

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Posted on Jan 02, 2017

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My blackberry trackball is moving alright but not clicking.When I press (click) the trackball, nothing happens.


my blackberry trackball is moving alright but not clicking.When I press (click) the trackball, nothing happens

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1 Answer

I have a blackberry phone and the cursor on the phone don't go down, only sideways and up


The problem you describe is a common occurrence with all BlackBerry phones with a trackball. The cause of this is a build-up of dirt, dust, lint and debris that gets trapped under the trackball. Over time, the build-up fuses together with the natural oils on our fingers as we spin the trackball. This leads to small chunks of dirt trapped that get big enough to prevent the trackball from spinning in a given direction - and sometimes even from being able to press down on it to make a selection.
To fix this, you will need the following items:
A. BlackBerry (with Trackball) B. Small, flathead screwdriver (Jeweler's driver) C. Toothpick (1) D. Lint-free cleaning cloth (or toilet paper/napkin) E. Q-tip (2)
1. Power off the BB and remove the battery cover and battery 2. With the phone facing you, insert the small, flathead screwdriver between the outside of the chrome track ring and the edge of the plastic phone face. 3. Slowly apply pressure downward, as if you were trying to open a can of paint. 4. There are 3 tiny clips that hold the track ring in place. Slowly wedge around until all three have been loosened. (Be careful as these are extremely fragile pieces and if they break, there's no repairing it, only replacement). 5. Once you remove the track ring, you can easily remove the trackball. 6. Look inside the the hole where the trackball was and if you spot any "gunk" or build-up, use the toothpick to flush it out. (Be careful not to damage the expose logic board) 7. Once any build-up has been removed, take the trackball and using a Q-tip, gently roll the ball around while also pushing the ball in, so as to free any trapped debris. 8. After a few swabs and after any visible gunk has been removed, insert the trackball and then the chrome ring, carefully! 9. Roll the trackball around and check for any blockage. 10. If there is blockage, disassemble the trackball and track ring again and repeat steps 6-8 until clean. 11. Once clean & reassembled, insert the battery and battery cover and power the BB on. 12. Check/re-check scrolling and selecting with the trackball, verifying that it works correctly.

Aug 11, 2010 | RIM BlackBerry Pearl 8100

1 Answer

The roller ball dose not select an item I have to use the enter button. s there a way that i can change this


Remove the trackball and clean it with pa open paperclip or go buy a new trackball.

Oct 13, 2009 | RIM BlackBerry Pearl 8100

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1 Answer

Trackball will not go down. Pearl 8100


It has been in my experience with the 8100 that if you can't scroll a certain direction, there was debris on the roller preventing it from registering the roll. Turn the phone off, press down on the track ball (as if to press a button) roll the ball down (in your case). This may help dislodge whatever debris is caught in the roller. It has worked for me several times. You may want to try and clean the trackball as well with some rubbing alcohol and a q-tip.

If it were a software problem, then I would imagine you turning off the phone (battery pull) would clear this up anyways.

Best Regards,
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1 Answer

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KIZZY

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3 Answers

Trackball "select" not working


Hi - I had the same problem as this and tried to solve it by taking out the trackball and cleaning it as detailed in other posts. However this did not work.

I got it working eventually by carefully lifting the small square orange plactic cover which the trackball sits over and presses down on to select. By cleaning under that I got it to work. You need to be careful as this cover also holds some connectors in place.

The moral of the story is to keep the curve in its holster in your pocket (I lost my holster which is when the trouble started).

Have fun

Feb 16, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Blinking red lights and no washer operation


Dave, glad I could help, I'll mark this one as solved.

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Address book


Select the Address Book application from the main screen (with all the icons.) The address book icon is black and white in the default theme.
Press the "Menu" button (just left of the trackball)
Scroll up or down to "New Address" and push the trackball in (select the menu item.)
Fill in all the details that you have for the contact.
Press the "Menu" button again (left of the trackball)
Scroll up or down to "Save" and select it by pushing the trackball in.

Bob's your uncle!

May 28, 2008 | AT&T Blackberry Curve 8300 Smartphone

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