Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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Password Issues I just purchased a computer and the Geek Squad established our username and password that we preselected.  I am now attempting to load my software and it says I have the wrong password.  Can you please provide the password.

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They frequently just leave the password blank or make it "password" if those dont work. id bring it back and have geeksquad help you.

Posted on Jun 15, 2008

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What you are going to have to do is re-install all software. If they preset the passwords on your computer, and mispelt anything it has effected it. Take it back to them and get them to fix it for you is the best way. If you computer is password protected from start up, you will have to do it the way i suggested. But I would suggest taking it back to them to do the re-install.

Posted on Jun 10, 2008


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My toshiba after you turn it on it goes black and in corner it asks for password i dont have password what can i do

We lost the password to a computer that we purchased at Best Buy. We took it to the Geek Squad at the store and they were able to unlock the computer and reset the password. I think it costs $30. Good luck.

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You can remember it, or you can't remember it? There is only one password at a time, you created it. There are ways that technicians can clear the BIOS password and the Windows password. Call a computer tech, or take the computer to Best Buy Geek Squad.

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Search the BIOS manufacture and possibly version. There are some defaults posted online. gl

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Best Buy Geek Squad has special CD to eliminate password. Some computer repair stores can also have this CD.

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I want to clear cmos password

If you know the password, you can disable it from setup. If not, you can try the instructions found here:
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I had Best Buy geek squad set up my computer and wirelless connection and now when I try to set up my Kindle they say I need a wireless password which I do not have. I will need to have everything...

The Geek Squad set a password inside your router for the wireless network,
and set an 'SSID' value for the name of your wireless network.

They should have told you what the password and SSID are.

Dec 20, 2010 | Computers & Internet

1 Answer

Installing ntgear rangemax wireless router

take this information and notice the stars:
Start-> Run-> cmd [enter]
ipconfig [enter]
You will probably see:

IP: 192.168.*.2
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Go to an Internet Browser and type in this from the *GATWAY* in the address bar:

* This will likely be / /254
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Oct 26, 2008 | Belkin Wireless-G Plus MIMO Router with...

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Wireless internet

Becky, do you still have a computer wired to the router? If so do you know if the Geek's changed the login password to the router itself?

Jul 03, 2008 | Linksys Wireless-G Broadband Router

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Program that was installed by bestbuy.

Lovexhate -

Generally, when you purchase a new system, it will either come with a full version of a program(for which you should have registration/authentication info in your computer documentation), or a demo version(Usually a time-limited free trial.)

If your username/password for the Trend Micro application aren't listed anywhere in your paperwork, you will need to contact Best Buy/Geek Squad support by phone, or take the system in to the store where you purchased the system.

You can also download full & trial versions of the Trend Micro programs here:

Hope this helps!

Jun 13, 2008 | Computers & Internet

2 Answers

Wireless internet

These Linksys (pronounced "link-sis") routers can be reset and then reconfigured. Inserting the end of a paper clip or pen tip into the small hole marked "Reset" on the back of the router will delete all settings and allow you to re-configure your network. There are other ways to "sniff" for the password, but this enters a gray area which is covered by many other hacking websites.
Alternately, if you have had a Geek Squad Agent set up your internet, you can call 1-800-GEEKSQUAD (800-433-5778) and ask them to look up your records for the password. You should also contact this number to schedule an appointment if you need file and printer-sharing enabled or need help re-establishing your network.
Linksys also has support on their website or by phone.

Jun 09, 2008 | Linksys Wireless-G Broadband Router

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