My OPAL was working fine, and it has been having these moments where it just turns off, and I have to wait for the battery to die before I can charge it. Only this time, the OPAL won't charge! I've tried resetting it, checking the hold button, turning it off, and it just won't work! Any suggestions?
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Re: OPAL won't charge.
Get the firmware upgrade for the player. If the pc will not recognize, force recognition:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
1. Right click on the device within the Explorer or My Computer window 2. Select the format command (full format) to reformat the internal memory of the device. 3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
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Wow, I didn't realize so many people were having the same problem I was having. First try re-installing the firmware for it. Since your computer won't recognize it you will need to download the software, then you will have 2 boxes pop up. One is the install instructions and the other is the actual program install. You will have to hold down the play button on your player while you plug it into the computer. DO NOT RELEASE THE BUTTON UNTIL THE PROGRAM SAYS "INITIALIZING".
It should work fine once you do this. I spent 3 hours going through RCA's website before I came across this step.
Hey all you opal owners..had mine since x-mas and believe it or not even with the glitches it has i love it plus i have the 8 gb one ..anyway had the same problem wouldnt get past initalizing screen..could not re set it either so what i did was...left it on until the battery went down once battery died i turned it back on you will get that low battery screen shutting down and not the intializing screen so right before it did actually shut down i plug in the usb chord and what do you know it recognozes it and then i just upgraded firm ware thats where the problem is you have to upgrade ever since i have done that its been fine..also when playing songs dont skip song to song so fast or it will lock it up
Then read this solution another user posted. Hopefully this helps you. I had the same issue.
I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet. First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it. If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware. BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though. Hope this helps.
For one, you don't need the CD to put music on the Opal. It's a plug and play device. Go to My Computer on your desktop and you will see under Audio Devices "OPAL". Click on that and you'll see a folder called "Media" and that's where you put your music.
For not turning on, click Pause/Play twice
For charging, You need to plug in the USB cord into the computer to charge it. Wait 3 hours. The Opal doesn't have a real long battery life, i'd say around 10-15 hours. So you'll be needing to charge it quite a bit.