Question about GE WSM2420T Top Load Stacked Washer / Dryer

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Ge washer dryer wsm2420

The drum has gone off its axis. How do i get the top off so i can get to it and try to resent it. there seems to be some clips holding the top down and can figure out how to undo them

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  • j2002l Nov 17, 2008

    I have the same issue - the drum is tilted to the right upper corner and the washer makes a loud noise - is this something that is easily fixed - since I am a novice when it comes to home repairs

    thanks

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Those clips are plastic and the top should just pop off with a little prying on the sides. However, if the drum is off keal, its probably because a balancing spring on the bottom has either broken, or somehow come off. you would need to take the front and sides off of the lower unit, and find the springs and make sure they are connected to the tab that receives them, protruding up from the bottom of the washer frame.. There is usually a plastic piece on it, that has what looks like "teeth" where the spring would set into. Its hard!! make sure all springs are in the same position (grooves) before putting the machine back together. Also remember not to overload the machine, nor wash very large items such as comforters. Once the damage is done by one comforter, you will have to go through this whole mess to fix it.

Posted on Jan 13, 2009

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