When turned ON, screen shows "Access" and lens moving in and out two or three times with yellow light beside viewfinder blinking, then "Turn the power off and on again". Turning power off and on again doesn't do anything. Can anybody help please?
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Hi! If you're sure you didn't damage the lens flat cable which connect to the motherboard, the focus of the lens unit you bought on ebay doesn't work. You can simply replace the back part (with focus) of the new lens unit with your old one. It requires soldering.
I had the same problem. This happened because the lenses is jammed and these always happened when u droop the camera or press power button while the camera in it’s carry case or even on ur pocket which led to an obstruction of the lenses to extend probably. In my case my son put his hand on the lens and stopped it from extending. The solution is try to tape the camera gently with the palm of ur hand, may be some dust is the cause, If it did not work take it to the service, I highly recommend that you should go to the agent, and u should know that it’s only repair of the lenses u don’t need to replace the lenses. I went to some one to fix the problem and he said that “it’s need a new lenses but when I emailed the agent of sony they calledme immediately next day and asked me to go to there service and they make it for me forfree because it was in the warranty period. I hope this help, and I’m sorry for my bad English. Please have a nice time
"The lens is jammed and won’t open all the way. You have to bang on the
camera and/or tug on the lens to release it from whatever is causing it
to jam when it opens. I started with gentle tapping and tugging…but
ended up giving it three good whacks on a tile floor and yanking on the
lens like I was going to rip the thing right out of the camera. It
kicked on and has been fine ever since." I kicked the camera hard on
its left side and it worked!
Same mechanism problem here on a DSC-W50. For me, it did not work out to PULL the lens, but to push them. I just opened the camera and it tried to calibrate the lens with no success for about 4 times, after it just let them out and displayed the "power off and on your camera" message. The problem is that on this model of camera when the lens is out you cannot push or pull it. So I thought of a trick: when the lens is moving, you can pull or push them. Anyway, this is what I did: with the lens out, i placed the camera with the lens towards a soft surface (bed) and gently pushed on the side with the display. First times it didn't work, so I had to push harder and finally it worked and now my lens is aligned and the camera is working as if it were new. I suggest you try to push or pull the lens while it is moving GENTLY at first, and if it does not work, try harder - really hard! It will do a click at some time and work fine!