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The iPhone, along with many other phones, has two speakers. The first is the on ear speaker and the second is the speaker at the bottom for playing music and ringtones. The speaker at the bottom could be broken so to check this, just try and use your headphones to play music. If that doesn't work either then it must be a setting on the phone so in that case just have a bit of a play with the sound settings.
It seems the speaker or buzzer is already busted and need replacement.sometimes it happens when the phone drop on the ground or been playing sounds fully loud for a long time.parts is available in any mobile service shop near you.
I had this very same thing happen to me yesterday after listening to music with my headphones. After unplugging them, the speaker would no longer work nor the speakerphone.
After trying many things without success, I was finally able to resolve this by plugging back in the headphone cable and pushing the jack around a little bit to the side until I could hear sound.
I did this while trying to place an MP3 just to make it easier. So far this has worked fine. But now I am reluctant to use the headphones any more.
I know your post was several months ago so this may or may not be helpful.
Yea it sounds like the headphone have a sync problem. what you can do i go the Apple store and they should help you out they will swap your headphones and then it should work.
Apple Care Technical Support