Question about HP Photosmart C6180 All-In-One InkJet Printer

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Hi again... Dear dileep007. I'm sorry, but I didn't find anything in the manual, please do me a favor and try to assist me here - I'm really desperate as I can't do any scans or copies - the only thing the AIO does while trying to scan is printing a black page... I have managed to take both parts apart - the top cover (that you lift in order to replace the ink) and the base and then I saw the 3 ribbons that are attached to the top cover. I had to disconnect them from the main card that is on the right side of the printer, but I couldn't find the "head (you see 4 nipples in there-- that is the top of the head assembly). on the bottom of the head is 2 screws, remove them. now the head will come into 4 parts. Nipples, Gasket, nozzle block, and a metal guard". If you have any images - that could help. I really appreciate your help!!! THANKS!!!

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  • teenet Jun 08, 2008

    Thanks again for your help!!!

    I get a full black page - not just a long black strip, but I will try to do other suggestions as well...


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these links may help you .....
just have a look at these

Posted on Jun 08, 2008

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Jun 08, 2008

    Sometimes this is caused simply by a bit of dirt or dust on a part of
    the scanner's lens. Since the page is fed through a horizontal "strip"
    style scanner, something blocking the light on a little piece of it
    will cause a long black strip all the way down the page.

    Remember to use a soft, non abrasive lint free cloth! Like a glasses
    cleaning cloth or a camera/binoculars lens cloth. Last thing you want
    to do is scratch the glass


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