I had this problem with my pink razor and when i took it to the shop, there is a piece in the back of the phone that got ripped. It cost me 35 dollars to fix, the only way you can fix this phone is by taking it a shop.
This worked for me. I just found it on another site - I had to do it several times because I never figured out whether to start with the phone "off" or "on".Press # * and the "end call (red)" buttons simultaneously and hold for several sections. A dark screen came up that said something about a Boot Loader and connecting the USB cable (sorry -- should have written it down) Then power phone off and back on. I read this was the equivalent of "safe mode" booting for a RAZR. Phone works fine for me now. Saved me the cost of a repair bill (it's out of warrenty) or a new phone (scheduled to get a new one in 2 months).
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well ,that means that the ribbon cable that flexs when you open and close the screen is bad,, could be the screen tho..you need to let me know if the phone still works,does the keyboard light come on..
The LCD flex connector is very sensitive. 4/5 of the RAZR screens I see go out are due to a loose flex connection. It's super easy to fix it. Take off the battery door. There are two T6 screws. Take them out and pop off the bottom of the phone. There are two flex cables: one for the keypad, the other for the screen. Connect the flat cable (screen cable) first. Then connect the bent (keypad) cable. Put back together. Voila.
Remove the battery and SIM card, wait about 5 minutes and re-insert everything. If the screen shows up, well and good. If not, there is a problem with the display and you will need to get the device serviced.
You'll need a new phone. RAZRs die a lot, and they start their final
journey this way - with smaller malfunctions that end up leading to
death. Move your contacts to the SIM card if you get the phone to
function again, and go get a new one soon. This one's on the way out.
Well i suggest that you take the case of your phone and have a look at your screen maybe some of the screws have gone missing or the screen has just worn itself out? . Note youll need a t6 or t7 torx screwdriver to do this , hope i helped
I would try everything I could to see if they would warranty it anyway. Otherwise this seems like a software problem go to motorola's support page and get their software upgrader as well as a data cable driver for your phone. Then all you need is a mini usb cable. Motorola says you need a certified one but I have never used theirs and they charge ENTIRELY too much for them.