Question about Dell Inspiron 6400 Notebook

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Primary hard disk drive 0 not found

Hi I have a dell inspiron 5100 which i used as a music player it had thousands of songs on it, i never used internet on it. So it cant possibly be a virus.
When I start up it tells me

primary hard disk drive 0 not found
no bootable devices--strike F1 to retry boot, F2 for setup utility

What should i do i cant lose my data please! help

Thanks in advance

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  • sixftgod Mar 21, 2009

    Hi I have a dell inspiron 5100 that someone gave me. When I start up it tells me

    primary hard disk drive 0 not found
    no bootable devices--strike F1 to retry boot, F2 for setup utility

    I thought is was the drive so I bought new one but I get the same message. I was told that it may be the HDD controller but I have no idea how to get another one or install.

    Any ideas?

    Thanks in advance

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  • 3,940 Answers

The first thing to try is removing and reseating the hard drive. Sometimes the drive just looses it's connection with the motherboard, reseating can resolve that.

If that doesn't work, you can get a 2.5 in USB hard drive enclosure, and see if you can read the drive in another system, and recover you files that way.

Most likely though is the hard drive has failed. If this has occurred, then your options are limited. You can contact a data recovery service, but that is expensive. Http://www.ontrack.com or http://www.drivesavers.com are a couple options. You can contact them and get an estimate of the cost if the other options do not work.

Posted on Jun 08, 2008

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Posted on Jan 02, 2017

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