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You can have a (sort of text) message from one set to another without voicemail. Voicemail uses that mechanism to tell you you have a message. Feature 1 is Send message, Feature 65 is View Message, or press the soft key under the MSG display. After viewing it, another soft key should say ERASE.
You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
The KX-T7730 isn't an answering machine. You need to refer to the documentation for whatever answering/voicemail system you have it connected to. Alternatively, repost your question specifying the make and model of the answering/voicemail system.
Depending on the carrier it can be a little bit different. Basically you need to dial the voicemail number from your cell, most commonly 123. After this an automated machine will guide you through the setup.
The voice mail symbol is sent to your handset by the network when you get a voicemail, they then send the handset another message to remove the icon once you have listened to the voicemail... Sometimes an error occurs and the phone doesnt receive the removal message...
Try getting a friend or using another phone send yourself a voicemail, then using your phone, check your voicemails, listen to the one you have and delete it... The icon should go... However if its a hardware fault with the handset display then this will not fix it...
you cannot retrieve messages off the voicemail system I am afraid. If this is down to malicious calls and police are involved speak to O2 as they may have a way to supply evidence direct to police?
Regarding turning off voicemail here are the codes you need, dial 1750 to activate voicemail, 1760 to deactivate voicemail, 901 is used to call in and listen to voicemail and additional options i.e. greeting, pin etc.
WARNING! By turning off voicemail you will ERASE any messages in your voicemail as it resets each time deactivated! So only do this is messages are no longer required!
Hope that helps?