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You need to call orange, they will send an invisible service message to the handset to cancel off the icon, I work for Orange, we do not cancel your voicemail, merely stop calls diverting to it, so if you had an unread message before you rang to stop it it will still be there. Ring 123 to see if you can still listen to the voicemail and delete it, if this doesnt work then call us and get us to send out a voicemail spool cancellation message.
Depending on the carrier it can be a little bit different. Basically you need to dial the voicemail number from your cell, most commonly 123. After this an automated machine will guide you through the setup.
I have voicemail through my telephone company. Recently my SAMSUNG SGH-D980 phone system has been answering the calls for voicemail, instead of going to my phone company voicemail. I am being left messages that I cannot retrieve! I would like to "turn off" the voicemail function of my phone system. I'm not sure why the phone changed from working "properly" to now picking up voicemail calls. Thank you for any help you can give me!
The voice mail symbol is sent to your handset by the network when you get a voicemail, they then send the handset another message to remove the icon once you have listened to the voicemail... Sometimes an error occurs and the phone doesnt receive the removal message...
Try getting a friend or using another phone send yourself a voicemail, then using your phone, check your voicemails, listen to the one you have and delete it... The icon should go... However if its a hardware fault with the handset display then this will not fix it...
you cannot retrieve messages off the voicemail system I am afraid. If this is down to malicious calls and police are involved speak to O2 as they may have a way to supply evidence direct to police?
Regarding turning off voicemail here are the codes you need, dial 1750 to activate voicemail, 1760 to deactivate voicemail, 901 is used to call in and listen to voicemail and additional options i.e. greeting, pin etc.
WARNING! By turning off voicemail you will ERASE any messages in your voicemail as it resets each time deactivated! So only do this is messages are no longer required!
Hope that helps?
this use to be an old virus that was going around it affeced tx msg as well by bombarding your phone with continuess msg contact your service provider and they can reset your voice mail for you they wont charge for this hope this is somr help if not you will have to change service provider but you can keep your same no but they should be able to sort this out over the phone so try calling them first